MY ACCOUNT WAS CHARGE ON THE 11/13/8 WHEN I WAS TOLD IT WAS REFUNDED ON THE 11.09.08/M i SPOKE WITH A MAN NAMED BRYANT AT BROMLITE THAT TOLD ME I WAS LIEING AND I COULD NOT SPEAK WITH HIS SUPERVISOR THEY WERE BUSY. HE WENT ON TO TELL ME HE DIDNOT HAVE TIME FOR ME CALL THIS WAS MY FAULT . I HAD SPOKE WITH SYREETA ON 11/15/08 WITH TOLD ME I HAD TO SEND ACK THE TEA I WAS CHARGED FOR AND FAX OVER THE STATEMENT SHOWING I WAS CHARGED. I NEEDED A SUPERVISOR FOR SOME CLARILTY. BRYANT WENT ON TO TELL ME HE DID NOT CARE WHAT I DID WITH THE PRODUCT MY REFUND HAD ALREADY BEEN DONE. i ASKED THAT MY ORDER BOTH OF THEM BE CANCELED. I HAVE NO IDEA IF THAT HAS BEEN DONE OR NOT. I NOW SEE WHY PEOPLE DON'T ORDER ON THE INTERNET.

I order free trial with shipping only required. Today I found$69.95 deducted from my bank account wihtout authorization. When I called I was told I did not read the fine print.