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khuranagautam
August 24, 2009
internet not working since 1 month
hey my airtel broad band connection is not working since 1 month.i have been calling at the airtel call center ut my complaint is not registered yet..this horrible.i ve been using internet since last 3 yrs n i have 2 connections. pls look into the matter as soon as possible.<br />
regards<br />
gautam<br />
91-9891106062
airtel u is 011- 46113545
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K.sumathi
August 13, 2009
not repay the refundable amount
I am a old you telecom broadband customer. my relationship number is 465597. I have made the payment of 500 Rs for modem. this is refundable amount. I submitted the modem before 3 months. but still now i didnt get any refundable amount of 500 Rs. I called 1000 times to youtelecom customer care number. they escalated my call also. but they are cheating the customer. still now they wont arise any complaints. they are showing to the customers as arised the complaints. this is showing the worst service.
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Apoorv garg
August 6, 2009
Internet disconnect intermittently
Dear sir,
I have been using BSNL broadband internet connection from march'08 and since then my internet connection was working perfectly.After viewing BSNL's internet connection speed and service, many of my friends had switched to BSNL from other Internet Service Providers.
But from the last 3~4 months i am facing internet diconnection problem and very often i am not able to connect to the internet.This has become a daily problem and very frustating for me as i am a working professional and generally surf on internet in the evening time only.I have had done many complaints to my local telephone exchange and Mr.SDO as well but everytime i get the response as " We will see"...can't get help of this sentence.
With the downfall in communication through landline (telephone) calls and communication market taking over by private cellular service provider, these type of ignorance by BSNL personnel is never expected. If somebody is sincerely reading my complaint then please help me out and get this problem sorted out ASAP.My telephone number is 0120-2744641
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August 18, 2008
no conneciviy
DEAR SIR,
I HEREBY MOHAN BANKAR HAVING USER ID 351765864163 IS HAVING PROBLEM WITH YOUR CONNECTION FROM LAST 4 DAY.AS THERE IS NO0 CONNECTIVITY. I HAVE CONTACT CUSTUMER CARE 4 TIMES STILL TILL DATE NO PROBLEM HAS BEEN SOLVED.
PLEASE REPAIR IT IMEADEATLY.
ABHISHEK BANKAR
9766606782.
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May 30, 2008
false commitment,delay
Frnds,
i am solomon prabhu..i wanted a broadband connection very urgently and i called up airtel and a guy named premnath(9894042194) came down and took a RS 500 and told me that it is non refundable and you will get a connection in 24 hours as an priority case this happened on 23rd may but till today it is zero from airtel side and everyday i call up customer care i lodge a complint to the people but nothing has happened and it is full of false complint and people there in customer name like bonis, surya, vasnth, padma all say tomorrow tomorrow but i think aitel is never waking up still sleeping because tomorrow never comes up for them...and what happened to the commitmnet given bu the executive? what happened to the commitmnet given by the customer care executives ? is airtel working or still giving false promises ?...and if this is going to contnue people have a very good name for airtel but now if all executives from airtel gona do this then people are gona think 10 times to take up airtel..i hope airtel shd wake up and remove these guys for giving false commitments to do their daily sales.airtel do something or refund my money back at the earliest.
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April 24, 2008
non payment of installation cheque no. 511311 for rs. 500
cheque no. 511311 dated 17/2/08 for Rs. 500 for RCIL a/c ris has been paid on 1/03/08 through clearing debiting a/c no. 14200400003885 of mr. rajeev srivastava. Application form no. 17000014998257
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April 5, 2008
Customer Care Sucks
Airtel customer care informed me on 5th Ap-08 at 9 am that my issue with billing can be resolved by billing department only. They will rever back within 2 hours since they are very 'busy'. At 11.30 am I called back since I had not received any calls. Iwas assured a call back by 11.40 am. I called at 4.30 pm and I was told the billing department is not available since yesterday. Call back later. I wanted to speak to the supervisor but the customer care executive (Hemant) would not let me. Airtel request no. 5345076
This is the service Airtel provides. it SUCKS
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February 17, 2008
internet connection
Sir,
Internet speed is so feeble that I could not open any of the pages from any site. Some times it is far behind by a snail. I telephoned to the local sancharnet(12678). I was instructed to call some other numbers but none of my calls were attended. I don't know what I should do now and whom to complain about this.
Can you please tell me how to resolve this problem.
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January 16, 2008
cant access
i'm not able to go to bsnl portal to see my data usage on net.please send me the link for bsnl portal .my bsnl BB cust id is 100003287393
pls treat this urgent
k.c.mahapatra
9831040190
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December 3, 2007
bard service
I Mohammad unush have a broadband connection from your site dated 23rd of nov with 799/ plan with broadband you provided me a teliphone connection with 450 free local calls due to some problems my instaletion chek was bounsed then you bard may teliphone outgoing and incoming services without any priyor information then i get know through ypur coustomer care that my chek was bounsed so i make the paymend through cash dated 28th nov 2007 and your coustomer care executive says to me that my services will unbard with in 4 hours but till now my services are bard due to i face many problem and i visited nearly 10 times to your coustomre care centre but still i suffered if with in an hour i.ll large an FIR against the Airtel and large a suit in highcourt not in consumer foram .
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