When I signed up for the package and was told about the rebate and how it was handled, I was skeptical. To get the total rebate, I was required to go online and download and complete 3 separate forms and submit different criteria for each to be eligible. I downloaded the rebates within 30 days of my completed install. The time frame on two of the rebate sheets already indicated that I was disqualified. I contacted your rebate center and was assured that my rebate was valid. No explanation was given to me for the date discrepancy. It is apparent now that the date discrepancy is allowed to happen so that consumers who have purchased services in good faith can be denied their rebate.

Here are some facts to consider:

1. I was promised a rebate when I agreed to purchase the Time Warner package.
2. I accepted and have paid for the service since September of 2007.
3. I obviously qualified for these rebates at some point in time.
4. They are keeping my money on a technicality that I believed was resolved when I spoke to your customer service rep.

I fulfilled my part of the commitment by purchasing and paying for the service, I supplied the required information and receipts and submitted them by the dates indicated on the forms.

I have ordered Comcast Cable / Internet through broadband national few months back. As per the company instruction i have sent my rebate form with the complete details... but suddenly they show up status as:

"The service provider is showing a different company as Affiliate of Record for your service order; therefore, the order placed through Broadband National is not a valid service order. " I have not understood the comments given by Broadband national...

Its really fraud / scam yet to decide. But in future i will not refer anyone to buy service through broadband national.