The driver side window of my vehicle was broken and my portable GPS unit was stolen.

I brought the car to Field's BMW to have the window replaced. The following day I realized what the rattling was inside the door - they had not cleaned out the glass shards inside the door! Every time you shut the driver door on this $40k automobile, the glass shards rattle around.

Absolutely terrible technical work provided by Field's BMW. I was charged almost $600 for replacement of this window (twice as much as other quotes). It also Field's nearly 90 minutes to check in my car, get me in a loaner and get me on my way. Now who knows how long it will take me next week to get this resolved. If it can at all be avoided, I will not go back to Field's and would recommend that you do not either.