We have been trying to get our pool finished for 3 months now. When we call the offices that sold us our pool to complain we are given the run around and treated like we do not matter.

We were told when we signed our contract that from start to finish, it would take 3 weeks. We are going on our 4th month now and still do not have water in the pool. We have called and called and we believe that since we have been complaining they are stalling completion.

My husband has called everyone with the Shreveport, LA office. They do not care about their customers; they pressure you to sign a contract then we are left to their mercy for completion.

They, we believe, are in breach of contract. We are taking our complaints to a higher level.

These people are very unprofessional.

In 2004, I got estimates from several pool companies for an in-ground pool. Decided to use Blue Haven. Signed a contract and they arrived in May to start the job. Signed an additional excavation contract and gave them a check for several thousand dollars. The starting digging and 8 hours later, and after a 20x16x4-6' hole in my yard, they said they needed more money to remove the dirt from the yard. I pointed out the excavation contract I signed and that it didn't say anything about the dirt. They made a phone call, my sales rep then called me and said to read the contract. I told him I had and maybe he should to and that I would not be giving them more money. They packed up and left. The next morning they arrived, loaded up their equipment, dumped the dirt back in the yard and left for good. When I called Blue Haven and demanded a refund of my money, plus my deposit paid, minus the fee stated in the contract for excavation, they said they'd get back to me. Haven't heard from them in 4 years. Today, the case is now in litigation. My original salesman has since moved to another pool company and had the audacity to write me a letter asking me to refer him to other people. Yeah right! Don't use Blue Haven pools for anything.