Bloomex business model is built on the oldest scam in the book. "Bait and Switch" the consumer.

Consumer pays by credit card when they place the order, Bloomex will send something - and your credit card company will not get involved because they did deliver some goods. The consumer is left to take it up with the company, who generally does not respond to complaints unless threatened.

BTW - there excuse to send something other than ordered is " the arrangement was too large to ship"... so you pay for a beautiful large arrangement as pictured on there website and you get "crap" in a vase... Dead flowers since Bloomex sent it by Canpar Ground from Ottawa to ... Red Deer, Whitehorse, Vancouver, Winnipeg, small town hicksville, etc. you get the idea.

The way they get online business is they pay to be the first search on search engines. When you search for flower delivery ( town) on search engines, Bloomex comes up. The fact that you searched for a florist means you don't know what florist is available in the town and you have no way of knowing that Bloomex is not a local florist. Bloomex will ship anywhere by cheapest method, Canpar Ground.

You would do better by going to your local grocery store, buying some flowers and ask them to pack it for shipping, walk over to the UPS or Purolator counter and shipping it yourself. It will be nicer and cheaper than anything you would get from Bloomex. Hey, anyone can start up an online florist using this " local grocery store" method. You would also end up with better flowers.

This is how there business works. I don't know how they stay in buisiness. Credit card companies should not allow them to be a merchant. With enough complaints, maybe the credit card company will cut them off. I would not be surprised if they sold credit card numbers they collect. It would be in keeping with there business model.

P.S. I called my credit card compnay to change my number after dealing with Bloomex. If I even think there might be a problem with them having my number, why leave myself open to be a victim again. Bloomex gets a failing grade.

Word of warning, they also started 1888flowers.ca same company, same policy

I ordered for someone in hospital. I did not see the product (in real) and I supposed it has been delivered in time. On your website you have great quality/price and the delivery is fast. My friend didn't tell me about the flowers after she left hospital. But when I met her days later she kissed me on the way. Frederic Simard

Ordered flowers...never arrived...cannto get anyone to return my calls...nobody but "order takers" go figure...STAY AWAY, THEY ARE A FRAUD AND THEY ARE SCAM ARTISTS...THIEFS...CROOKS...DO NOT GO ANY FURTHER WITH THEM AS THEY WILL STEAL YOUR MONEY...SCAM SCAM SCAM SCAM...HEED MY WARNING

I ordered two funeral arrangements from bloomex on line. When I arrived at the viewing I was thunderstruck, I thought the flowers had not arrived. Upon closer examination of the floral arrangements displayed I saw the cards with our names on them in pitiful little arrangements, the cards looked out of place because the arrangements were small and sparse looking. They didnot resemble the web images in the least. They donot return phone calls once they have received your order and payment via credit card. We thought this company was legit because it was associated with the cancer society.ca I would exercise caution ordering from this company.

Here it is April and I'm still waiting for my Final Pay from Bloomex.
The owner Dimtri refuses to pay me because I told people the truth about the so called "GLITCH" in the system ripping EACH AND EVERY CUSTOMER OFF. He also told me that if I wanted my Pay I would have to tell customers I was PMS'ING and this is the reason I told the truth, unfortunately I wasnt PMS'ing I was simply fed up with the customers calling back and complaining about the order they placed and what they actually recieved. I know for fact that they rarely send what you order. I've been fortunate enough to order chocolates and flowers for my daughters birthday flowers werent what I chose and chocolates were alcoholic covered cherries instead of Bottocili . apart from the fact that after you place your order and give your Credit Card # the price increases ... GLITCH so they say .. but they don't want to give back the glitch money .. Operators are told not to give the total till the final confirmation that it has gone threw, then most customers don't notice the difference ...BUYER BEWARE