I was not impresses at all with bloomex. I place my online order on dec 19th it was going to be a christmas present. I just received my order today. It is the 4th of Jan. The order looked nothing like the picture. And it was missing stuff. Every time I tried to phone them to talk to someone I wold get a machine. When someone did finally phone me back they told me they where sending an email to a customer representative and that they would call me back. I'm still waiting to hear from them. I will never do business with them again.

I ordered a gift basket for my mother for mother's day, I wanted the basket delivered on May 7th. It never came. I called the company and there was a recording saying that all deliveries will be delivered by Sunday May 8th. My mother waited all day Sunday it never came. Not only she wasted her whole weekend, she never got her Mother's Day Present.
I called the following morning to complain, the guy that answered was rude and could care less. He wanted to rush me off the phone so bad. Told me to file my complaint through email. would not let me talk to anyone at all!
A few days later, I got an email from them saying that their records showed the basket was delivered and as a token of goodwill they are going to resend my mother her basket. This was May 12th. My mother saw that they left a voice mail at 5:07 pm, my mom was not home at the time, she called them back to reschedule and told them to deliver after 6pm.
Today she came home from work, saw that they attempted at 4pm. Is this company run by FOOLS? My mother called them right back and a guy answered telling my mom that he does not know where the basket is, and that he does not have it. He asked my mom if they could reschedule the delivery for Saturday may 14th or Monday May 16th.
This was supposed to be a Mother's day present.
this is not acceptable.
AWFUL CUSTOMER SERVICE!!!
SCAM COMPANY!!!
Excuses excuses.

Terrible Experience - These guys are thugs, once they got your money, they don't care and they'll do whatever they want. Check the Better Business Bureau website, they have about 400 unresolved complaint and the worst possible rating "F", the absolute lowest. BEWARE, it may be a sour experience

Got flowers for my wife's birthday, they didn't deliver them. When I called they said they will deliver them the next day (what?) or otherwise I have to pay a cancellation fee. So beware, for them the delivery date is a suggestion, but they'll deliver when it is convenient.

I placed an order May 6, 2010. May 11, 2010 flowers were still not delivered. I have left messages on the phone, via email. live chat and with the order desk seeing how that the only way you can talk to a live person. Still to this day I have not heard or recieved an email from no one...They got my money I got nothing, As far as I am concerned this is THEFT...