This has to be THE WORST COMPANY I have *ever* dealt with.

First, let me state that I've used them for Flowery Delivery a total of 4 times. Each and every time has turned out to be a freakin' nightmare. Not only do their prices reflect NOTHING of the actual cost, but the customer service is by far the weakest exception for such in a business that SHOULD work off nothing but.

The first time I placed an order was a year ago for my girlfriend's birthday. I had ordered some Roses and balloons. Well, the order actually made it there (on time) but did not come with any balloons.

Not a huge deal, until I tried to get a refund. After countless hours of getting the run around, I finally was credited back the money for the cost of these missing ballons.

Regardless, this did not sway me from ordering again on Valentine's Day. However, this turned out to be the WORST EXPERIENCE I have ever had with an online flower delivery company.

I had placed an order for Flowers, Chocolates and a Teddy bear about 2-3 days prior to Valentine's, and even paid extra for early delivery the day of so that I would ensure they would arrive on time.

However, NOTHING was delivered at all. Not only did they NOT inform me of this, but they even tried fighting my word stating that there was a delivery attempt made but nobody was at the address provided when they went to deliver. Then, when I asked when the delivery attempt was made they told me at 5:00pm in the afternoon! WHAT???? So why the hell did I pay an additional $15 to have them be delivered IN THE MORNING????

From there I got NOTHING but excuses from EVERY PERSON I spoke to. They told me that Valentine's was a busy time of year, and that delays should be accepted. Yeah, sure, a delay would be fine -- but missing the ENTIRE delivery WITHOUT being NOTIFIED is NOT!!!

So then I tried to demand a refund.

And a refund I did not receive. They told me they would gladly give me a credit. I told them that was great, only if they could do their JOB.

So here it is, 6 months later, and I'm trying to cash in on my "credit" -- Good F*cking luck.
What a god damn cluster f*ck. I tried and tried getting an order placed, and just kept getting the run around.
Lord knows if this order I just placed will go through. I've tried for 2 days to place it, not hearing anything back and unsure of what the hell is going on. I hate bloomex and I advise anyone thinking of using them for their flower delivery purposes to steer clear of this company (unless you enjoy headaches, bullsh*t excuses, and wasting your money)

**BLOOMEX** **BUYER BEWARE**
Standard practice for Bloomex is to disconnect the customer from on line chat.
Standard practice for Bloomex is to disconnect because the customer becomes frustrated and gives up ..
Post your complaints if you want action, Dimitri the so called owner, the Employer that doesnt pay his employee if they tell the customer about the glitch in the system that charges the customer more after the credit information is taken ...DIMITRI hates the negative publicity and there is alot of it.. Good luck to getting anywhere with anyone on line ...

Flowers were never delivered. Online chat shuts down when you ask whats going on. The advertise a Victoria delivery, but don't even have a florist there. Said they would advise a CanPar tracking number, never heard from them again. 1-800 is contracted out, and give no answers

Here it is May and I'm still waiting for my Final Pay from Bloomex.
The owner Dimtri refuses to pay me because I told people the truth about the so called "GLITCH" in the system ripping EACH AND EVERY CUSTOMER OFF. He also told me that if I wanted my Pay I would have to tell customers I was PMS'ING and this is the reason I told the truth, unfortunately I wasnt PMS'ing I was simply fed up with the customers calling back and complaining about the order they placed and what they actually recieved. I know for fact that they rarely send what you order. I've been fortunate enough to order chocolates and flowers for my daughters birthday flowers werent what I chose and chocolates were alcoholic covered cherries instead of Bottocili . apart from the fact that after you place your order and give your Credit Card # the price increases ... GLITCH so they say .. but they don't want to give back the glitch money .. Operators are told not to give the total till the final confirmation that it has gone threw, then most customers don't notice the difference ...BUYER BEWARE

Buyer Beware ----do yourself a favor and go back and read last years Mothers Day Disasters ... Not much has Changed same owner of company who doesnt pay employees if they tell the truth ... same owner with a glitch in the system that overcharges. Same owner having employees post comments when they aren't busy hanging up on unhappy customers ...
Same Same rip off company as last year !!!
Read the company policy and the complaints ...you be the judge then ask yourself if you are foolish enough to go ahead and order ..
**BUYER BEWARE**BUYER BEWARE**BUYER BEWARE**