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Mscott529
May 11, 2011
Awful service
I ordered with a discount code they gave me and as soon as I pressed "send" I get a confirmation of a recurring 9.99 a month to have joined their Bloom Rewards program. Then, I immediately called to cancel the entire order because that just irritated me. They proceeded to charge me the full amount, not the discount, plus the 9.99. When I emailed and called I got thrown around and put on hold for 10 minutes! Then, they kept sending me automated responses to my email asking to refund all the money. Finally, two weeks later someone called me back and said they would refund the money. Worst service ever. Who gives you a 50% discount, then charges you a monthly service fee of 9.99?
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Debbita
April 5, 2011
crappy flowers, no discount, rude customer service
I ordered a bouquet of flowers for my mother for her birthday, and join this rip off "blooms today". First of all, the bouquet my mother received was so small, it nothing like what was represented on the website what she would get. it was cheap little carnations etc. And very very small. Not even worth the $21.73 I was SUPPOSED to pay for it.
Today I look at my bank account. I did not get the $21.73 price, which is what my receipt said I'd be charged. i was charged $36.73, I did not receive the $15 discount.
Then I was charged the $9.99 for the so called "discount" service. Uh, excuse me. What discount? I paid $36.73 for a couple carnations and a daisy. Actually I paid $46.72 for the flowers, since I got another charge for $9.99. Does this look like $46 worth of flowers to you?
When I called to cancel the so called "rewards" service, the woman who I talked to laughed at me when I told her I was very disappointed with the service. Nice. Then she told me since I was cancelling I wouldn't receive my $15 discount. WHAT DISCOUNT? I was already charged. She said I'd receive a $9.99 refund, that remains to be seen.
I'm usually very good at spotting these scams but even people who are careful get burned by these people. Rip off!! Don't do it!
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