To make a long story short, I ordered a juicer on Aug. 23 or 07 and have yet to receive it. They said "it's not arriving" (duh) and that they are in the process of filing a claim which can take 2-4 weeks to get my $ back. I paid nearly 100 bucks for it too. Did anyone get their $ back and if not, what did they tell you was the reason? I used to work for UPS so when they brought that tracking number crap up to me, I knew there was something up. I would love to take further action on this company b/c they need to prosecuted. DO NOT DO BUSINESS WITH THEM! I need to do research next time before I buy from an unknown company like this.

DO NOT ORDER ANYTHING FROM BIZBUILDER.COM; their customer service could certainly be classed as the worst on the web. My order for a Jack LaLanne Power Juicer was placed on 8-24-07 and the status of the order has not changed since 8-27-07. "8.27.07 - Thank you for your order. At this time, your order is in the early stages of fulfillment and is due to ship from either our factory in Mainland China or our warehouse in California within the next several days. Depending on the product ordered, we estimate that you will be receiving your package within the next 15 days [if shipping from our warehouse in California] or up to 90 days [if shipping directly from our factory in China]. In the meantime, if you have further questions or concerns, please do not hesitate to call our Customer Service Department at: 1-800-727-2100, Ext. 203. Thank you!" After several contacts with customer service they still can't tell me when I will get the juicer I ordered. DO NOT ORDER ANYTHING FROM BIZBUILDER.COM; the slightly lower price is definitely not worth the poor customer service. They do post terms and conditions on the site, and these do state that delivery could take up to SIX MONTHS, but they do not in any way indicate delivery time for specific items on the order page, nor do they identify which items, if any, are at their California Warehouse for 15 day delivery. I suspect that they don't actually warehouse any products, and place orders after collecting the payments for products "in the early stages of fulfillment". "NOTE: This order has already shipped or has reached the final stages of processing. Therefore this order is no longer editable." apparently means that within 72 hours of order placement you are stuck and BIZBUILDER has no comprehension of the meaning of customer service. I wish I had done a search on BIZBUILDER before placing my order. I could have avoided some headaches. Don't make the same mistake.