Having read a few of the posted complaints about this company, I can only say:

1. I've been a customer for over 3 years!

2. I have received outstanding service!

3. I am so grateful that they are in business to help "build" my business!

4. I think that those who are complaining obviously have issues that they are trying to place blame for and are completely unwilling to accept any real responsibility. To these people I say: HOPEFULLY, YOU DON'T TEACH YOUR CHILDREN THE SAME TYPE OF "LOOSER" BEHAVIOR!

Feel free to contact me anytime if you'd like any more information on this outstanding company.

LIES, LIES, LIES and they never have the guts to answer the phone!

This is an off-shore junk dealer living on the edge. For example, you'll get a ship notice from UPS. Read carefully. The notice is that they submitted billing information to UPS - BUT NOTHING HAS BEEN SHIPPED.

Well Kim Samson... or is it Kim Lee or Kim Wang ... NICE TRY!!!

What ever you do DO NOT USE PAYPAL - you won't get your monay back.

Want more proof?

Copy this link to the Better Business Bureau link and read for yourself: http://www.labbb.org/BBBWeb/Forms/Business/CompanyReportPage_Expository.aspx?CompanyID=13175359

Fed's should go check for green cards.

I have a few comments that need to be said to everyone complaining about this fine company and the products and services they offer online:

1. I love the fact that this company actually allows you to purchase merchandise at "factory cost". The only other way I'm aware of ordering merchandise at true factory cost [without paying a mark-up] is to go directly to the factory.

2. Like many posting comments, I've had my share of trouble with BIZ. I have to say, quite honestly - that once I understood how they operate [they are not really a "retail, consumer site], my dealings were much more pleasant. For instance, don't expect "retail customer service"! BIZ Builder.Com is basically catering to large, wholesale customers - and for those just ordering one or two small items on a single order, you might not realize that it will take a while to get your order delivered. BE SURE AND READ THEIR TERMS OF SERVICE CAREFULLY!

3. Lastly, having ordered several items recently that they were unable to deliver, I was happy to see that they actually advertised on the home page of their site that refunds were available. Most companies won't even do this for their customers, by hiding refund information obscurely in some hidden portion of their website.

For those of you who are complaining about BIZ Builder's level of customer service, I simply cannot agree with your comments. It's quite obvious that some of you are very unhappy - but, in all fairness - don't you think your lack of careful review is partially to blame?

I, for one - find the site offering great value, honest customer service, and all-in-all, a great concept for any business seeking "factory direct" pricing.

I am a long-standing customer of this company, having placed well over 500 orders with them during the past 7 years. Recently, I stumbled across this website and was shocked to see so many complaints registered against BIZ Builder.Com. After reading each and every complaint, I couldn't resist posting this "complaint" on my own!

FIRST COMPLAINT: Each and every BIZ Builder.Com customer is required to be in agreement with the company's standard "terms of service" agreement. Why, then - do so many people complain that the company is misleading them? The answer is simply this: THE CUSTOMERS NEVER READ WHAT THEY ARE AGREEING TO PRIOR TO PLACING THEIR ORDER!

I believe this concept is often referred to as "Blame Game" behavior! Each and every complaint I've read seems to point the finger at BIZ Builder.Com, without even taking the slightest degree of responsibility for their [the customer's] failure to READ what they are agreeing to! In fact, after reading all of these complaints, I can't help wondering how many of these people actually have children! Is this what they teach their children to do? Always blame others for their [obvious] mistakes in life?!

SECOND COMPLAINT: Nothing but "wining"! If you people feel so strongly about being cheated - why is it that you won't accept any responsibility for your original actions? It seems to me that when you agree to something, you should abide by your agreement! I know in my personal case, in all the orders I've placed with this company - I've only experiences a few "hiccups" - which were really no one's fault. But, in each case, BIZ Builder took care of the problem, which is "why" I'm happy to remain a loyal customer!

The bottom line [for me] is that I just couldn't resist commenting on what I see written - because it's obvious that BIZ Builder.Com is being unfairly attacked for what are really failures on the part of so many customers that clearly NEVER READ WHAT THEY ORIGINALLY AGREED TO - and instead, come to a site like this to bitch and moan to the World!

I have never seen such a miserable example of dodging responsibility in my entire adult life - until I read what's written about this very fine and reputable company.

KEEP UP THE GREAT WORK, BIZ BUILDER.COM!

You know - I stumbled onto this site when I was trying to find BIZ Builder's actual website address. I wasn't sure it was www.bizbuilder.com - or www.bizbuilder.net.

My friend has been a customer of this company for 8 years, and told me about them, so I checked them out. I later became a regular customer - and now rely on their services for most of my business needs.

What strikes me as "interesting" is all of the negative comments I see. I've never experienced any of these problems with BIZ Builder - and, in fact, I've had just the opposite experience! In fact, I just placed an order with them 2 weeks ago - and the merchandise is on the way from China, exactly as it was advertised to me.

I can understand why so many people would be angry - expecting to receive an order in 1 week, if they've never actually read BIZ Builder's terms of sale. Certainly, if you don't read what you're actually getting into - your expectations will be very different than the reality. But, I think that this is simply an issue of carefully reading the terms - so that you know what you're options are!

In every case - it seems that most of the complaints have to do with shipping issues - which are clearly explained on BIZ Builder's order page. If a customer doesn't take the time to read what's presented - they will certainly be expecting something that's not going to happen.

My advice to anyone who's disappointed is to go back and read what you "indicate" that you were in agreement with! YOU HAD TO AGREE TO THEIR TERMS TO PLACE YOUR ORDER! If, after doing this - you are now trying to blame BIZ Builder for your failure to actually "read" what you said you had read - I think you're simply trying to blame others for your failures.

I ABSOLUTELY LOVE BIZ BUILDER.COM - AND I ESPECIALLY LOVE THEIR GREAT PRICES!