I filled out a trial for Resveratrol for .99 and then deleted it online the company put it through and charged my credit card $49.95 on 6/29/09 for a free trail of another product from Bio Labs called Instant Wrinkle Releaser that I did not request. I called when I saw the charge and had not received the product more than a week later. I was told that they were already shipping it. I asked to cancel it and said that I did not want the product and to cancel the resveratrol as well. The Customer Service Department told me it was cancelled. I was charged again by Bio Labs on 7/9/09 this time for $87.13 I did not receive any products these charges are fradulent and unauthorized when I try to call the 866 number any time day or night, I sit on hold for at least a half hour and then I will somehow get disconnected. I have just sent them an email requesting a refund for the charges and explained that I have not received any products and had cancelled verbally by phone as well as on line. I would appreciate any advice or help with this matter. I can not continue to throw away money on products I have not received and have not requested.
Thank you,
K.M.