Bill Weber is a realtor in the Kansas City metropolitan area. He offices out of his home in Lee's Summit which he shares with his sister. The office uses an unsecured wireless network connection from a neighbor to steal internet access. As all real estate transactions require internet usage and since these same transactions contain personal information including social security numbers, Bill Weber should NOT be trusted to handle any real estate transactions. My IT company was contacted to resolve internet connectivity issues for Mr. Weber's business only to find that he was stealing it from a neighbor. We did determine that his laptop was infested with malware potentially compromising customers' confidential information even more. We removed the malware and charged Mr. Weber for two hours of service. He refuses to pay, refuses to answer our phone calls and never returns them.