I recently made a complaint with the BBB about Verizon. Each time the rep from the BBB would respond she would state please read attachment and supply details. I would email immediately back there is no attachment. I followed up again through a general email box and hers again stating she did not attach anything to the email. She emailed me back and said case closed for not responding to the attachment. Completely ignoring my email even though that was in the thread. I also work for a business where the BBB is constantly sales calling them to purchase their endorsement...I didn't know the BBB did this until I worked exclusively for the owner of a company. When I found this out I do not take if a business has the BBB logo to mean anything at all. That just means they paid their membership dues. I thought it had meant customers had endorsed that exact business.

THEY ARE FULL OF LIES! Does anyone know what the BBB's grade is?? Do you know you cannot file a complaint against them?? wonder what grade they would receive?? YOu wnat to know why?? becuase they are just as much of a fruad as you can get. Get on there bad side and it can NEVER be fixed, what a bunch of con artists, PAY SOME $$, Contribute and you'll BUY that A+ back.. what a joke.

THE BIGGEST SCAM EVER.. SEE WHAT GOOD MORNING AMERICA AND 20/20 SAID ON ABC.
DON'T PAY THE BBB A DIME

http://news.yahoo.com/video/business-15749628/do-bbb-members-get-better-ratings-22999309

http://abcnews.go.com/GMA/video/bbb-members-ratings-12129596

http://abcnews.go.com/Blotter/video/wolfgang-puck-12132380

http://abcnews.go.com/WNT/video/better-business-bureau-sell-grades-bribe-corrupt-brian-ross-12136209

The BBB is under investigation by the Attorney General in Connecticut with good reason. The BBB went to the dark side in 2009. It went to a new rating system. When our company, a long time member at the time, went down in its rating with the BBB, we asked the local franchise owner, Judy Pepper, how she determined our rating. She said they use an algorithm they designed. We asked for the algorithm to determine how we could better our rating and she refused. Why would they keep that a secret? The Attorney General thinks maybe money is figured in.

We decided to evaluate our membership and determined that:

#1. Membership in the BBB is a COMPLAINT MAGNET. Our complaints grew 4 times over once we joined.

#2. The BBB does not care about being fair to businesses it only counts complaints.

We looked at our competitor who had almost 4000 complaints compared to our 133 complaints in the last three years, pretty good in our industry, and wonder how they keep their A+ rating. The judgments they make are arbitrary and subjective, no objectivity that we can see. As a member all of our complaints are resolved. Once you resign your complaints become serious.

Judy Peppers BBB franchise is doing well. They just bought a new building worth millions of dollars. Their business model has changed. They make a lot of money for a non-profit. I think it is because they have gone over to the dark side. I suggest if you own a business stay away from the BBB.

I filed a complaint with the better business bureau
against a company by the name of Intellius/Lookup
anyone for a fee, and if i wanted to cancel in a certain
amount of time i could.i think it was within 3 business days .i did cancel in time because i could
not find anyone of whom i was searching for for the
amount of fees they had charged my card for, they
continued requesting more money.i called and spoke
to a customer service rep. on 1-6-09 by the name of
Rachel, and emailed her at customerserv@intelium .com
The Lookup Anyone order # is 16635395 on 1-7-09
was the cancellation date their phone number is
425-974-6187