I ordered 3 beds from Benson Beds. Benson Beds have a very bad service, I can't explain how bad their service is. Everytime I called them, for a enquiry about the beds, they kept saying that their beds either not in stock or the product doesn't even exist. However, I was upset due to the fact that they sent 1 bed frame and 3 matresses on the estimated delivery date, as I order 2 same models of the same bed, as one was brown and black. They didn't deliver the other model in black as they said it never existed in this store. They then delievered the brown bed as the black bed never existed, as it took them 3 weeks to deliever. Also, the third bed was more expensive which took 3 months to deliver. I recommend everyone, DO NOT buy a bed from Benson Beds, especially from the store in Chingford. Their staff is utterly appauling, they provide one of the worst customer service any other retail store could. I would NEVER EVER buy a bed from Benson Beds, I was extremly annoyed when it took altogther, 4 months to deliever my beds. The worse part was, they delivered my bed in three months, then the drawers that had to be delivered came after 2 weeks! I got really mad at the Chingford branch. I called the warehouse, they said that the bed was already delivered at the branch, as the manager said to me that the bed is still at the warehouse which shows they lied to me. The manager of Benson Bed's Chingford branch is a complete plonker! the whole staff are the same as the manager, no respect what so ever and just lie. Do not trust them, they lie, break promises and keep extending the delivery date. I advise you all, DO NOT BUY BED FROM BENSON BED's.. you're better of buying a bed from Dream's or any other bed store.