My current carrier blocked the Bell South service. Therefore, I have never used it and they have charged me over and over again.

I've talked to several customer service reps and e-mailed them also --- always getting the answer that it takes a "month or two" to post the credit.

Sorry, but that doesn't cut it any more.

The date is wrong, but here's my complaint..last year on August 3rd 2007..I cancelled my service with Bell South which included local phone and dial up internet..I asked for the final total when I called to cancel the service final total came to about $40 I gave the money to my Mother to pay the bill when it arrived..which she did..I was assured by the rep. my bill was paid in full..so I then moved to Florida and heard nothing else until one year later..AT&T bought out Bell South they raised their rates through the roof (my Moms bill went from $23 to $90 in one month) my Mother received a bill for (I kid you not) 72 cents on my old now disconnected phone number..she called them and explained how my bill was paid in full and gave them the date of my phone conversation..they ignored her phone call it seems because she heard nothing from them for about three months then she gets a bill for well over $400..that 72 cents jumped that much in three months..she again called them lodged a complaint about her own high bill and my bill for an account closed for over a year! They said it was straightened out the, however the following month she gets a bill again for over $400..AT&T is trying to scam me out of money..when Mom questioned them again they said "that bill was paid in full with Bell South, but not with AT&T"..they think they can take closed accounts belonging to Bell South old customers and reopen them and charge the account holders they are crazy..my account was with Bell South I paid Bell South off in full my account was closed. I have never done business with AT&T in the past and now I will never do business with them in the future!!