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M Buffington
March 21, 2010
Unauthorized monthy charges
BBV Discount Books keeps taking a monthly membership fee from my account,
$12.00/month. I've had trouble contacting them to stop charges and refund some of the charges. I am a poor college student and I feel that the company misrepresented these monthly fees on their web-site during the initial purchase.
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C. Miller
March 19, 2010
Unauthorized Charges
Ordered book before Christmas, 2009 for which I was rightfully charged $9.11. Was charged again on 12/29/2009 a fee of $9.95 which I was told was in error. Was charged $9.95 again on 1/20/2010, 2/22/2010 and a pending charge for 3/22/2010. There was no information on their website regarding a monthly "fee" to join; this MUST be stopped!!!
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allison Stormes
March 15, 2010
unauthorized charges
I have been charged three separate times at $9.95 each time and would like to discontinue my monthly membership or whatever is causing these charges and be credited the $29.85 back to my account because it was not made clear that charges would be taken out monthly.
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Dana K Smith
March 14, 2010
unauthorized debit
I do not know what these charges are for or have I authorized for it to come out of my account this is the third month I have noticed this, So 30.00 for something I have no idea what its for have copme out of my account, have been trying to find a way to contact you and i finally come across this site so please reinburse me for the transactions and take no furter monies out of my account
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lisa Hines
February 28, 2010
unauthorized charges
Two months in a row, my credit card has been charged a $9.95 charge. I want my money back immediately!
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MabelLamb
February 25, 2010
unauthorized charges
Company continued to charge 9.98 a month for an internet purchase I made until I complained. Then they said it was a membership fee that was included on their order form. Very shifty business practices and they have no contact address.
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jlgastle
February 23, 2010
unauthorized charges
i have had unauthorized charges automatically taken from my checking account. The dates of these transactions are 12/28/09, 1/27/09, and 2/24/09. The amount of each transaction was $9.95 each time. On two of these occasions, my checking account was overdrawn and i was charged a $39.00 insufficient funds fee. At this time, I will expect my account to be credited in the amount of $107.85. If i have no response from you within 30 days, I will pursue legal action.
Date of complaint 2/24/10.
Electronically signed,
Jeannie Gastle
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