Bank of America
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Category: Business & Finances
Contact Information Austin, Texas, United States
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Bank of America Reviews
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Bhasker venkateswaralu
July 10, 2009
frooze my account
B of A froze my only bank account after somebody complained that I fraudulently transferred money from their account it took me 2 days before I could unfreeze it with the help of Los angel’s DA's office after they gave her the run around. Apparently this individual had made a similar accusation in may and they had frozen my account which I was not ware of until now and investigated it and saw nothing wrong on my part, they never had the courtesy to notify me about this false accusation and the same individual made the same accusation again and they froze my accent again this time was in need of money from my bank and found out about it immediately the bank would not tell me why or the reason for 2 days until the day got involved.. They put me through hell for 2 days and my branch manager who threw me out...not able to help a loyal customer for 18 years.
No body apologized to me until I called them demanding an apology
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kdmd
July 10, 2009
THIEFS
My Fiancee' has a credit card through bank of america or fia card services, I gave them permission to take a ONE time payment out of my bank account, well they decided to help themselves to my money today and I want it back I did not give them permission for another payment but they stole my money!!!what do we do?
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Bright Ideas For You
July 9, 2009
FEES FEES & MORE FEES
AFTER 4 YEARS WITH NO FEES...ALL OF A SUDDEN THE BANK CHARGES ME 5.95 FOR A MONTHLY SERVICE FEE. AS THIS IS AN ACCOUNT STRICTLY FOR AUTO BILL PAYMENT AND DEBIT CARD USE IT IS WELL ACCOUNTED FOR TO THE DIME. WELL, THE FEE PUT THE ACCOUNT IN THE RED THIS MONTH BECAUSE I NEVER EXPECTED A FEE LAST MONTH...SO A $5 McDONALDS COST $40 THANKS TO A $35 NSF FEE. IF THAT WASN'T ENOUGH, THIS MONTH THEY CHARGED $8.95 FOR THE MONTHLY SERVICE FEE...THEY INCREASED THEM IN JUNE...AND AGAIN MORE RIDICULOUS NSF FEES.
NO WORRIES...CLOSING THIS ACCOUNT AND GOING TO REGIONS BANK...WHERE FREE CHECKING = FREE CHECKING.
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Bo Pompy
July 8, 2009
Unauthorized Transaction Keep Showing Up
After four months and countless phone calls and emails to cancel an unauthorized charge; Bank of America still keeps mistakenly drafting $15 dollars from my business account!
It started out of the blue in April I notice a strange charge on my account for “Online Business Suite Account Management Services”, a charge I did not authorize. I spent 45 minutes on the phone with BOA and finally got a representative to remove the charge and then they had the gall to try and sell me more services I didn’t want. They said the will remove the unauthorized subscription to the “Online Business Suite Account Management Services” and credit my account for the $15. They said I will not be charged for it in the future. The next month (May) rolled around and it happened again! Same thing, spent an hour plus sending emails and calling just to get them to remove this charge and service from my account. June came, same thing again, this time I demanded through emails that they get this problem in front of a manager, because I didn’t want to have this happen every month. I sent about 8 emails total, each time they sent a form letter back and each time I asked if they even read the emails. Every reply keep saying they credited me for the $15 charge and that we were removed from that service. Each time I said this keeps happening and I don’t want to keep going through this, that this was the 3rd month in a row and it keeps happening and to please explain how they will make sure this does not happen again and to get this email to a manager. It was to deaf ears! It happened again this month of July!
I’m so feed up with this and Bank of America could care less! It seems like a scam! Automatically enrolling someone over and over again as if they hope unaware victims will let it slide so Bank of America can make some extra money! I know first hand and my friends do to, how Bank of America is so greedy. BOA orders the largest to the smallest charges on an account when an overdraft happens with in the same day so BOA unfairly makes a lot more money on fees. My friend was only around $10 short one day, but since BOA unfairly stacks the cards against their customers he was charged $175 for 5 overdrafts! If they ordered it from the smallest charge to the largest only the largest charge would have been over-drafted and he would only have had one single $35 fee! I won’t even get started to BOA’s “keep the change” scam like program. It’s the greed of large financial corporations that has gotten this world into this huge financial crisis. When are they going to learn that it’s unhealthy to treat their customers the way they do? Only when large corporations don’t have the power of a monopoly and we have more choices! The customers and citizens loose while the CEOs win! Too big to fail? NO, too big fails!
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edtrain
July 8, 2009
Overdraft Fees
BANK OF AMERICA STEALS 1/2 MY UNEMPLOYMENT CHECK
Am unemployed. Have auto deposit unemployment which would be been deposited to my Bank of America checking account at 0001 hours on 7 July 2009. Woke up this morning to find that Bank of America had processed payments PRIOR to crediting the deposit, taking $280.00 (8 overdraft fees @ $35.00 each) from my account, leaving only $6.09 for me to live on. I request that the $280.00 be credited to my account immediately.
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marie hall
July 6, 2009
home mortgage
I was pre-approved for a home mortgage with Bank of America six months ago. Once finding a home, I submitted the loan application and all of the paper work that they requested. I have been ready to close for two months now. They have post-poned the closing 3 times already, citing one ridiculous reason or the other. The first reason was that they needed additional information from the appraiser. The 2nd reason was due to needing additional forms signed. The third reason was that they needed proof that I was going to occupy the house. The house that I selected was below the pre-approved amount and appraises for more than the asking price. I have a stable income, a credit score of over 700 and a good credit history citing no late payments. The only reason that I can see for dragging out my mortgage is possibly due to my age of 66 or to poor customer service.
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WILL ROBISON
July 6, 2009
CARD BLOCKING
My family and I went to Destin Florida for 4th of July weekend when arriving there I Called Bank of America to let them know that i would be using the debit card, they ask me for my FIN, I had not memorise the number, I was informed based on that my account could not be accessed, this was the first time during a travel I was ever ask that question. I pleaded with customer service that my call was to inform them that my card was not stolen and please do not put a block on my card, ask me a question a person on the road can give answers too. My card was blocked emediatey. The next day 4th July I talked to customer service for cards stolen the only people working, that my card was a business card and they were closed. My family and I sleep in my car Fri, Sat. night, not having funds to pay for a place to stay, My daughter an I have suffered sever sunburn because of this, my hope is that skin cancer does not result from this event.
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DianaM70
July 2, 2009
New Scam
Bank of America is basically keeping two books. The activity sheet that shows your "available balance" isn't accurate. You have to go to the balance history sheet to see "all charges". They keep a second column on this sheet that shows your balance including holds and authorizations which is a completely different amount than what you’re told your available balance is. Holds & authorizations should show up on your activity page as pending charges. They are basically hiding charges on your account to trick you into over-drafting. They just took me for $140 on this scam alone. I am changing banks today. I've never heard of this practice before. I thought only the mob kept two books.
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ljlu
July 2, 2009
Credit card abuses by them
I never applied for or asked for a Bank of America Master card. My bank was bought out, and Bank of America sent me one, one day out of the blue. Within a few months BoA was told to close that branch because they owned too many in our stae, so close together. For years, I didn't even use this card, once I did, BoA began to raise the credit limit again and again, tempting me to spend more and more, but I ddidn't.
Finally, after doing some checking on what makes a credit score even beter, I wrote to them and asked them not to raise the credit limit any more on my account with out asking me frst, I just didn't think it looked good. I have never missed a payment or been late ever, on any bill for any reason, ib my lifetime, and I am in my mid 50's and been a BoA customer for years now. My credit score is excellent, I just checked again w/all 3 credit agencies.
First BoA began sending statements late, however, I knew the due date and I always pay them early, I still payed on time, even with BoA's little game of a black out date, where when you pay they claim it was for the month before, not the month you sent it for. Fortunately I never fell for this games of theirs either. Then they told me they were changing my fixed rate of 8% to a variable of 14.24% and so my option was, not to use the card and pay off this debt amount. So, I told BoA I refused to use their card again and would pay it off at the rate of 8% fixed that we agreed to. However, I got a refund on a purchase I made before any of this happened. BoA was going to claim, "Since I used the card after the change date, I had to pay the high rates"..I argued It was a refund, not a purchase and it was still before the change date, of their "sudden" change in terms".( which I feel is a contract breach) I called Senator Dodd. Now BoA has stopped the 14.25% for a "refund", which indeed was NOT a purchase, so I am back to 8% again. To get this I had to take the whole purchase that was made 2 months before any changes to the acount and move it to another card! However, BoA did accept the refunded money from the merchant! This is blackmail.
Now BoA has changed my credit limit to the amount due! This ended any thoughts I may have had of ever using that card again in the future when they end this nonsense, even in an emegency, not that I would at 14.25% variable!! Anyone with an excellent credit rating should never pay more then a single digit amount for a credit card, there are too many other banks that would love our business.
I've never paid over a single digit for interest in my life, and why should those of us w/good credit pay higher?
Now, this change of BoA, which I feel is a breech of contract on their part, is becoming lower then low, as they are trying to ruin my credit score. Because of BoA, it "appears to a creditor that I have spent to my limit on my Bank of America Master card", which I didn't do, they lowered the limit on my cards by 50% to the amount due, , "to make more money". Their claim to me on the phone when I called to ask why they were doing this to good customers of many decades, they claimed. "They weren't making enough money on my account"? Until 2006, I rarely used the card and I have in the past shown that I can spend and pay it all off. Now that times are harder and our children need help, I have helped them, and now I am still paying well over any minimums they throw at me, I pay 10% or more each month and I don't feel I owe a lot . I feel given the breach of contract by BoA and their promise, "to not change the terms unless I defaulted, missed a payment, or spent over my limit"..I haven't done any of these things, ever! Bank of America told me on the phone that Chase Bank and Citi Bank we're all going to do the same thing.
If this is the truth, and since they all seem to know this before we Chase Customers are told, isn't this conspiracy between the three banks to defraud their customers? How can one bank anounnce what the others will do and not have spoken to them?
If there is a class action law suit, I want to be part of it. I have heard that since Dodd placed NO ceiling on interest rate caps, and the banks can raise the rates until the new "Consumer credit card Bill" goes into effect as much and as high as they want to, for no reason to anyone, we'll get no help until next year, and by then still no caps, that the Banks will continue to charge as much as they wish to, and we can not even file Bankrupsy, should we ever need to.
But wait, there is more. The three banks are going to now DOUBLE the minimum payments due from us, from 2% and 5% to 10%.or more, due as their new "minimum. So, if you pay 800.00 now you'l be paying 1600.00 soon a month, and since this is their minimum, we are all in trouble.
These means, for me, that my now paying off 10% of the balance monthly will become "only paying the minimum", and further damage my credit rating should I attempt to get a loan to get rid of these slave traders and consumer thugs. Congressman Liberman in my state, had his spokesperson call me on another mater about AIG, Lieberman's office "feels that the companies should be able to charge as much as they want to in interest, and that "Not everyone should have a credit card, and yes what they are doing is fair, "they have to make money too you know". (Lieberman also isn't going to support Obama on Health care either, so be prepared)".
Every one of us should not be defrauded by Banks, lured with low rates, having them raise your credit limit without asking you, then if you ever use it they lower it to amount due, , and if you use it, they throw out their contract with you, they change all rules and ruin a persons credit score, "just because they can" and Congress does nothing to help we the people, After al these senators will tell you, it's "Because they aren't making enough money on our accounts and Banks need to make money too"?
Please, Include me in if a class action law suit opens. The Banks borrowed easily from us and we will pay for their "loan" in the near future, count on it. These three banks need to be stopped and some class action lawyer should step up on this one for the people of America, especially those of us who didn't break a single rule.! Not that the rest of you who they hurt shouldn't go after them also.
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ElaineR
July 1, 2009
They will eat you alive
Why you should NOT have an account at Bank of America:
Since the beginning of June 2009 or maybe even earlier, Bank of America has started charging customers phenomenal fees like monthly maintenance fees for
each account. While these fees may have existed before, we heard that on regular checking account and regular savings accounts these charges were unheard of. Monthly maintenance fees of $12 / month are charged on regular checking accounts.
According to the bank's website:
https://www1.bankofamerica.com/efulfillment/documents/09-11-3000ED.20090605.htm
So if your bank balance if low, we suggest you close your regular savings accounts as it will be eaten up by these monthly charges and you will earn derisory amounts in interest.
Perhaps what is striking is the overdraft charges that the bank has. If you use your card and go overdrawn, the bank at its own discretion, can either honor the purchase or deny it. In both case, you will be charged a whopping $35 per transaction.
so if you do 9 transactions that day you will be charged 9 * $35 . A huge rip-off. No bank in the world has yet managed to pull this off except Bank of America.
It is not difficlt to see why:
-This bank has in effect gone bankrupt were it not for President Obama's administration giving them bailout money and making them a national bank in all but name. They are now in a position where they know they cannot fail and therefore they will go out there and do everything they can and everything customers think they cannot in order to balance their books.
They will start with fleecing their customers at any occasion.
Here's what the bank says on it own website:
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Overdraft Items (an overdraft item)
NSF: Returned Items (a returned item) Overdraft Item Fee $35.00 each item Reduced Overdraft Item Fee: When we determine that your account is overdrawn by a total amount less than $5.00 after we finish processing for that day, we reduce the Overdraft Item Fee on your account and charge only $10.00 for each overdraft item that day. Please note that the $35.00 NSF: Returned Item Fee applies to each item we decline or return unpaid.
When you do not have enough available funds in your account to cover an item, we may either pay the item and overdraw your account (an overdraft item) or we may decline or return the item unpaid (a returned item). In either case we may charge you a fee. An “item” includes each order or instruction for the payment, withdrawal or transfer of funds from your account. Examples of items are a check, an in-person withdrawal slip, an ATM withdrawal, or another electronic instruction (such as a debit card purchase or Online bill payment instruction). Please see the Deposit Agreement and Disclosures for more information about insufficient funds, overdrafts, returned items and how we process and post items.
Fee applies to each overdraft item and each returned item with no more than 10 items charged each day.
To help you manage your account and prevent overdraft fees, we recommend that you use Online Banking, Online Alerts and Overdraft Protection service from your savings or credit card account. As an example, use low balance alerts to get notified when your balance drops below an amount you set. For more information, go to bankofamerica.com/feesandprocesses or see the Helpful Information for Better Banking brochure.
Overdrafts – Extended Overdrawn Balance Extended Overdrawn Balance Charge $35.00 – charged when we determine your account is overdrawn for 5 or more consecutive business days. The Extended Overdrawn Balance Charge applies when we determine that your account has been overdrawn for 5 or more consecutive business days. For each time that your account is overdrawn 5 or more consecutive business days, we charge one Extended Overdrawn Balance Charge.
We charge the Extended Overdrawn Balance Charge after the 5th consecutive business day. The Extended Overdrawn Balance Charge fee is in addition to applicable Overdraft Item Fees and NSF: Returned Item Fees.
You can avoid this fee by depositing enough available funds in your account to cover your overdraft plus any fees we assessed within the first 5 consecutive business days.
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Please note that it is not because a transaction will take your account below $0 that the bank will decline the transaction. They may decide to be courteous and honor that transaction and then charge you a fee of $35 or they may decline the transaction and still hit you with a $35 fee.
Bank of America is certainly in our eyes, the worst bank in the world and a disgrace to America, the great country.
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