Bank of America
5 stars | | (0) |
4 stars | | (0) |
3 stars | | (0) |
2 stars | | (0) |
1 stars | | (1107) |
|
Category: Business & Finances
Contact Information Austin, Texas, United States
|
Bank of America Reviews
|
clairez1
July 18, 2009
robert sweeden/credit manager
I called bank of america to ask why my monthly payments keep going up. I have never been late, always paid before bill is due, They gave me 3 different reasons transferring me to perso to person, I finally ended up witn Robert Sweeden credit mamager who told me in order for me to get a rate I would have to make double agressive payments, Keep in mind I have never been late, Making double payments is not legal, if they continue to increase my payments i will have to go to a legal system to stop them, C, toles fort washington maryland
|
|
Nancy
July 18, 2009
Awful everything
I was a victim of fraud.Someone stole my idenity and opened an account using my identity online and stole my money out of my real account .The charged me for the investigation, that was their mistake and closed my account without reinbursing my money they promised in writing.
|
|
Henry
July 18, 2009
Terrible bank
I discovered that when Bank of America sends out a payment from your Bill Pay on-line payment facility through a hard check they debt your account when the check is issued not when it is cashed by the recipient. I discovered this when one of my note holders sent back two checks issued through Bill Pay by BOA. In essence, BOA debits your account when the check is cut and then has use of your funds, in their account, until the check clears. This is reverse check kiting. The check states that the funds will not be available if the check is not cashed in 90 day’s; however, it is unlikely that the funds will be re-deposited in your account anytime soon thereafter or at all unless you notify BOA; presupposing you have knowledge of the discrepancy.
When you pay a bill on-line through Bill Pay, you assume that the Bank will debit your account when the check clears this is not the case. BOA employees told me they wait five days after the check is issued from BOA before they debit your account, however, the funds were disbursed from my account the same day they issued the check. In my case, they used my money for over two months without having to reconcile the difference. No doubt BOA encourages account holders to use Bill Pay…the service is free!
|
|
Harold
July 18, 2009
Awful bank
My line of credit was ended. Do to a credit report that you recided from Tranunion regarding a car I had co-signed. WFS Financial called our home and my wife talked to Jennifer Lollis she agreed to a settlement of $5, 000.00 which meant they wrote of $690.00. She agreed to take it off our credit reports. The care incident started in December 2003 we paid the car off December 6th 2006. You may call WFS Financial and ask yourself 1-8... ext: 44026.
Your line of credit account didn't start tell September 2006. That should have been on our credit at that time. You also cancelled our credit card.
You had an employee that was an investment broker who hurased us about investing some of our funds into the stock market she called daily and would stop use if we went to the bank we finally did envest and we lost $20, 000.00 our you going to pay that back? My tax dollars were given to you to bail you out of financial problems. So I believe I own a protion of B.O.A. or did you use the tax payers money to go on a resort trip? The nest time you go I would sure like to go along.
I have full ententions of taking my business some place else. I have been a bank customer for a very long time and my payment records will tell you that I am not late on payments.
I am going to talk with all the news stations and tell them what you have done. I will write to president Obama and tell what you have done. I will tell every person I meet what you have done and how you are a very unfriendly bank and that you should have called me first and asked for an explaintion. Not just sent a nasty note. I have never been treated so badly and made to fell like I was a no body.
|
|
do you have vasoline
July 17, 2009
we wont give you a receipt - give me your ID
This tops the cake now - In order to deposit $100 cash into my sons account i must show my drivers license - please tell me why? when i had the account number i should have been out of the bank in minutes but NO this is the BANK POLICY. Funyy though standing just five feet from me was a woman who was depositing a check into her daughters account, she did not know the account number but the teller was able to give her the account number to write down and best of all she did not have to show an ID - so how is it that bank policy only applies to some and not to others?
Now they have taken it even further today i deposited another cash deposit and the teller REFUSED to give me a receipt - according to the teller this was to protect my son - but how can she prove to me that she actually deposited the money into the account i requested - the response - YOU DONT GET ANYTHING > please tell me why i would want to do business with this bank
|
|
KS M.D.
July 16, 2009
Cresit Card fraudulent interest hike
Excellent customer service? Good business sense during these economic times? A way to thank taxpayers for TARP funds?
I banked with BOA for 27 years, had my personal and corporate accounts with them. I have a 22 person medical practice in northern California. In April my CPA called and informed me that the corporate card through BOA was undergoing a rate hike, from 6.99 to a proposed 22% He suggested I review my personal card and yes, it was slated for a 100% rate increase. Keep in mind that I pay the balance as incurred, as well as the corp card. It was the principle of the matter. I did call the dispute line and was told, any new purchases would fall under the higher rate. A month later, no changes had been made to either card and after a series of calls, the implication was that I never made the call. The interesting point is that the corporate card was conserved yet my personal card was not. Yet the call I made covered both cards. I called BOA's service line and without going on as to the value of my accounts and so on, I asked to speak to a supervisor and was told .. "I would have to call another number the following day". I called my local branch and was told they could do nothing. My next stop was to my secondary bank, a local savings and loan. I arranged a time to open additional accounts and close the BOA accounts in full. The net effect of BOA's arrogance? And do they deserve anyone else's business? I think not.
I have sent several letters concerning this fraud to local, state and federal representatives. I have called consumer affairs as well as our department of corporations. I may be one voice, but I will try and make this fraud known to those that can act.
|
|
ZeroDebt
July 15, 2009
Incredibly bad service
Been with BofA for 11 years. At the time of this complaint I have decent credit, a BofA Platinum card, and the means to cancel them immediately. I told them of a scam I had been involved in and they demanded payment for the scam without researching anything. After telling them it would be returned on my card shortly, they still demanded payment, but the worst part is, the payment was only $15.
I demanded to speak to a supervisor and she was equally as unpleasant. Her management skills were to make the customer feel defensive. She attacked me for not paying a bill I did not know I had (luckily I logged in to find out I was scammed). She lambasted me for being, get this, 3 days late. I, in turn, told her she just lost another Platinum card customer. I'd rather put my money in a pillow case.
|
|
Boycott BOA
July 15, 2009
Credit card cancellations
After receiving $43 Billion of "We the Peoples Money" Bank of America cancelled all of my charge cards.
I had been a customer for 18 years with FICA score of 793.
I had 9 cards with BOA, they kept raising limits - without any intervention on my part.
All my cards had credit balances and I never used them much.
Here is my story:
History:
Monday - receive in mail balance transfer checks.
Tuesday - receive change in card holder agreement.
Thursday left for work 370 miles from home with a $139.00 credit on my BOA - Alaska Sky Miles card at 9.9% $21, 000.00 limit.
Friday - Attempt to buy Americano at Starbucks. "Card declined"
Called BOA - 3 hours later informed all accounts had been cancelled and I had been notified.
BOA mailed notification on Thursday - this was Friday morning.
I was stranded in Spokane with no ability to purchase diesel, food, or even check out of the hotel.
The hotel had pre-approval from Thursday evening from BOA when I checked in.
BOA Representative - stated
"Sorry - you have been a great loyal customer" - "But, we no longer value your business".
When I ask how could they do this, and how was I supposed to get home.
She suggested I call work or family members and ask them to wire money to me.
And that is what ya do with $43 billion of our money,
18 years of credit association - three houses, 5 cars, 2 boats, etc later.
I have since received the $489.00 credit balance refund via check.
I will never bank with them again - and I suggest everyone in the USA - do so as well.
Bank of Ameria is not an American company for Americans any longer.
They cancelled $78, 000.00 of my well earned credit.
The highest interest rate I had on any of the cards was 9.9% (obviously bad).
Newest BOA (Boa Constrictor) hater !!!
I have reported them to the BBB and I have written my congressman and the White House about this.
Everyone should do the same.
|
|
Gimmagam
July 14, 2009
Service Fees?
This bank is really going down hill. The past year after starting my account with this bank they seem to be charging service fees. Just four months ago they took out 25 dollars for my Campus Student Checking Account?? I asked the representative what the charge was for and she said it was a fee to keep the account open? On their Brochure it says free checking/savings no charges. I told the representative named Sarah about the Brochure saying "Free and No Charges" and she said Oooh, she looked blank at first than she said she would see about getting it back on the account. That is a lie, three weeks after that the fee was never returned! Anyways just one week ago they charged me 28.00 service fee. I was like WTF. My other bank I had banked with for four years never charged service fee, only they charged me when I took money out of the ATM. I finally had enough of BofA and closed my savings and checking account with this bank. I took my $2, 340 out and put it back in my other bank which is CCCU which is a way better than Bank of America. Sorry Bank of America but something definately is wrong with either your system your running or your lying to your customers in order to sign them up. If you like being charged fees to have money in your account go with Bank of America, if you don't like seeing fees on your banking statement go to a bank where they really offer "FREE CHECKING & SAVINGS."
|
|
Constantine
July 11, 2009
Awful bank
I applied for and received pre-approval for a home loan on Jan. 11th, 2009. I received a letter from Bank of America dated Jan. 15th, 2009 stating my loan number and assuring me that a "Home Services Specialist" would be contacting me "shortly". Nobody ever called and on March 4th, 2009, I was able to get a name from the generic Customer Service Phone Number after waiting on hold for exactly 33 minutes. The contact person J. Vasquez has repeatedly and consistently given me false and conflicting information. I provided her with every document she requested and almost every time was then told that I needed to supply a document that she failed to previously mention. I believe that for some reason, Bank of America is deliberately sabotaging my loan and I would like to know why. I have filed a complaint with the Controller of Currency at WWW.Helpwithmybank.gov in hopes they will do an audit and find out why I, A 24 YEAR customer of B of A is getting this poor and unethical treatment. I have been telling my horror story to everybody I speak with and almost every person I have talked to has told me that either they or somebody they know have a Bank of America horror story of their own. I hope that by posting this somebody will take heed and avoid getting the poor service I have received. If you are considering a home loan, please do your homework and check websites like this one. I wish I had. I started the loan process January 11th, 2009 foolishly believing I would have plenty of time to meet my May 31st deadline when my current lease runs out. My chronically ill girlfriend and I now risk being homeless or paying a ridiculous increase in our rent by having to go on a month to month lease unless somehow the federal agency (Controller of Currency at WWW.Helpwithmybank.com) can assist us quickly and the escrow company doesn't drop us and sale the house to somebody else.
|
|
RECENTLY UPDATED REVIEWS
Franklins Moving Services
LUAN KHUC UNCLAIM ASSETS ON FILE : $2,111,650.00
The company does not honour the warranty claim and makes you pay for device repair even if you are not at fault.
Taxi To Heathrow & Heathrow Taxi Transfers
Digital Marketing and Company Formation Services UAE | SEO and PPC Marketing
REQUESTED REVIEWS
REVIEWS BY CATEGORY
|