Bank of America
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1 stars | | (1107) |
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Category: Business & Finances
Contact Information Austin, Texas, United States
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Bank of America Reviews
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jake5263
July 24, 2009
sold my debt to Cach
I have been in a debt consolidation since 6/2006, got 4 out of 6 cards paid off. On 7/6/09, I received a summons in the mail from a law firm stating that CACH LLC is sueing me for $6500. I had no clue what this was about since I gave a POA to the debt co., I have never received a letter, monthly billing statements, that CACH was now the debt collector and they took over in Feb 2007, its now 7/09. I have been in contact numerous times with debt co. asking them about this debt. regarding this summons. At the time I turned everthing over to the debt co, this bill was only for $2119.00, and now I am being sued for $6500. Cach has never sent me anything after they bought the debt, and on my debt co., it states settlement pending. I had no idea about this until today when the debt co emailed me saying cach bought the debt back in 2/07, it is now 7/09, why wait so long. I have replied to the court, so just waiting to hear for a trial date. Is this legal for Cach not to contact me for payment of this debt since 207 and receive a summons in the mail on 7/09?
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SarahRae
July 23, 2009
Charges to check my account balance
I receive child support payments through a debit card system. This is set up with the State of New Mexico Child Support Enforcement Division. Bank of America charges .50 cent every time I call to check my account balance. May not seem like a lot to some people but to those of us who need those funds coming in and dont alway get them on time... we check our accounts daily... it adds up. Bank of America is using the State to help them rip people off.
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William F. Herron
July 23, 2009
Fraud from account
There was a withdrawal of the amount $7.95 from www.fedgrantusa.com. Phone 877-4795-1273. I want to report this as fraud from my checking account. Account ending 901.
William Herron
Also a charge taken out of my ccount of $59.95.
Please look into these.
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Jacob Johnson
July 22, 2009
overdraft charges
I had a small account that was not being used along with a debit card. I had a savings account and a main checking account. The small account apparently had some charges that were not authorized and I kept a minimum amount of funds in that account. All of a sudden I get these outrageous overdraft charges and contacted the bank which is directly accross the street from me. Well when I spoke with the lady there she contacted a 1 888 717 3999 number and allowed me to speak with a representative fromt he customer solution department. She went ahead and took the information and was to file a claim to resolve the issues of the overdrafts and charges which were wrongfully charged to that account.
Instead there was no claim filed and no paperwork came to me to sign so instead they drained my savings account and caused my main checking and savings to become charged over a thousand dollars and are continuing to charge my account because I have automatic deposit from my V.A. pay. Instead they are continuing to charge my account all because the claim was ignored and after calling again I spoke with a lady named Gracie and found that the claim I filed with her was dismissed and after calling again and speaking to another person. He was the one to confirm that my claim had been dismissed just like that. He then reactivated the claim and gave them my name and address so that they could send the paperwork to be signed to follow up on this he told me that they can only file a claim for the past 60 days and no further. When I brought up the previous claims he insisted that only 60 days can be claimed.
Now I received the paperwork with the wrong name and the almost partially correct address that luckly the postman asked me if this was mine while waiting for the mail.
Here they have left me without living funds and am not able to make my V.A. appointments and unable to buy groceries or pay my bills. I have no idea how to handle this and when I go to the bank to speak with them, it's like I am wasting their time and their money. Looks like they can turn on you like a poisonous snake without help.
I figure the only way to stop this is not to bank with them at all. Once I looked on the internet and found hundreds and hundreds of complaints against Bank of America I felt so stupid in even dealing with them. It's a real shame that after being with this bank for numerous years they decided it was an easy way for them to make money.
My name is Jacob Johnson and my email is [email protected]
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Alex
July 21, 2009
Overcharged
I made certain charges on my debit card on one day that posted immediately to my account (could see them online) that brought my balance to under $100. The following day a large check hits my account which should have resulted in a single overdraft fee. Instead, BOA un-posted three charges that had posted agains the account the previous day, applied the check amount, then re-posted the charges which resulted in four overdraft fees instead of the one.
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Stacey
July 20, 2009
Useless people
I went to deposit my paycheck on friday @ noon. They said I could only have access to $100 until tomorrow. This irritated me but I let it go. The next the day the money wasn't there so I called them. They said that due to my lack of deposits with them, they were going to hold my paycheck for 5 days. I am a new customer with them. I told them I needed the money because I had 3 young children and need to buy food. They didn't care. I could see their point if it was a personal check, but it was my paycheck, from a local business. What I support my family on. I told them that I would be canceling my acct as soon as I can get my direct deposit that I had just set up change over to a different bank. I also told them I would tell everyone I know and tell the public in every way possible not to use their bank and if they were, to cancel. The associate I spoke to refused to let me speak to a supervisor. They said in their huge booklet they sent me with it states in their they could hold anyone's money at their discretion. Don't ever use this bank. They are heartless, money grubbing, useless people that waste the oxygen that God gave them.
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Joseph
July 20, 2009
Scam charges
After four months and countless phone calls and emails to cancel an unauthorized charge; Bank of America still keeps mistakenly drafting $15 dollars from my business account!
It started out of the blue in April I notice a strange charge on my account for “Online Business Suite Account Management Services”, a charge I did not authorize. I spent 45 minutes on the phone with BOA and finally got a representative to remove the charge and then they had the gall to try and sell me more services I didn’t want. They said the will remove the unauthorized subscription to the “Online Business Suite Account Management Services” and credit my account for the $15. They said I will not be charged for it in the future. The next month (May) rolled around and it happened again! Same thing, spent an hour plus sending emails and calling just to get them to remove this charge and service from my account. June came, same thing again, this time I demanded through emails that they get this problem in front of a manager, because I didn’t want to have this happen every month. I sent about 8 emails total, each time they sent a form letter back and each time I asked if they even read the emails. Every reply keep saying they credited me for the $15 charge and that we were removed from that service. Each time I said this keeps happening and I don’t want to keep going through this, that this was the 3rd month in a row and it keeps happening and to please explain how they will make sure this does not happen again and to get this email to a manager. It was to deaf ears! It happened again this month of July!
I’m so feed up with this and Bank of America could care less! It seems like a scam! Automatically enrolling someone over and over again as if they hope unaware victims will let it slide so Bank of America can make some extra money! I know first hand and my friends do to, how Bank of America is so greedy. BOA orders the largest to the smallest charges on an account when an overdraft happens with in the same day so BOA unfairly makes a lot more money on fees. My friend was only around $10 short one day, but since BOA unfairly stacks the cards against their customers he was charged $175 for 5 overdrafts! If they ordered it from the smallest charge to the largest only the largest charge would have been over-drafted and he would only have had one single $35 fee! I won’t even get started to BOA’s “keep the change” scam like program. It’s the greed of large financial corporations that has gotten this world into this huge financial crisis. When are they going to learn that it’s unhealthy to treat their customers the way they do? Only when large corporations don’t have the power of a monopoly and we have more choices! The customers and citizens loose while the CEOs win! Too big to fail? NO, too big fails!
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Ricky
July 20, 2009
Awful bank
I went to deposit my paycheck on friday @ noon. They said I could only have access to $100 until tomorrow. This irritated me but I let it go. The next the day the money wasn't there so I called them. They said that due to my lack of deposits with them, they were going to hold my paycheck for 5 days. I am a new customer with them. I told them I needed the money because I had 3 young children and need to buy food. They didn't care. I could see their point if it was a personal check, but it was my paycheck, from a local business. What I support my family on. I told them that I would be canceling my acct as soon as I can get my direct deposit that I had just set up change over to a different bank. I also told them I would tell everyone I know and tell the public in every way possible not to use their bank and if they were, to cancel. The associate I spoke to refused to let me speak to a supervisor. They said in their huge booklet they sent me with it states in their they could hold anyone's money at their discretion. Don't ever use this bank. They are heartless, money grubbing, useless people that waste the oxygen that God gave them.
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Britney Carter
July 20, 2009
They steal your money
we went to make a cash deposit of $1200 and after we put our money in the machine it shut down and said temporarily out of service. so we of course freaked out and went in the bank and they said they posted a credit for the amount to our account and would have us a new debit card issued because the machine ate our card. well it has been over a month and we still dont have a card and we got a letter from BOA stating that they never found any record of the deposit or the cash and somehow the survailance cameras were misteriously not on at that time and the card was never recovered. we have filed several complaints and are going to have to hire a lawyer! BOA SUCKS and they are theieves. you should be able to trust your bank with your cash!
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Reno
July 18, 2009
Awful bank
After four months and countless phone calls and emails to cancel an unauthorized charge; Bank of America still keeps mistakenly drafting $15 dollars from my business account!
It started out of the blue in April I notice a strange charge on my account for “Online Business Suite Account Management Services”, a charge I did not authorize. I spent 45 minutes on the phone with BOA and finally got a representative to remove the charge and then they had the gall to try and sell me more services I didn’t want. They said the will remove the unauthorized subscription to the “Online Business Suite Account Management Services” and credit my account for the $15. They said I will not be charged for it in the future. The next month (May) rolled around and it happened again! Same thing, spent an hour plus sending emails and calling just to get them to remove this charge and service from my account. June came, same thing again, this time I demanded through emails that they get this problem in front of a manager, because I didn’t want to have this happen every month. I sent about 8 emails total, each time they sent a form letter back and each time I asked if they even read the emails. Every reply keep saying they credited me for the $15 charge and that we were removed from that service. Each time I said this keeps happening and I don’t want to keep going through this, that this was the 3rd month in a row and it keeps happening and to please explain how they will make sure this does not happen again and to get this email to a manager. It was to deaf ears! It happened again this month of July!
I’m so feed up with this and Bank of America could care less! It seems like a scam! Automatically enrolling someone over and over again as if they hope unaware victims will let it slide so Bank of America can make some extra money! I know first hand and my friends do to, how Bank of America is so greedy. BOA orders the largest to the smallest charges on an account when an overdraft happens with in the same day so BOA unfairly makes a lot more money on fees. My friend was only around $10 short one day, but since BOA unfairly stacks the cards against their customers he was charged $175 for 5 overdrafts! If they ordered it from the smallest charge to the largest only the largest charge would have been over-drafted and he would only have had one single $35 fee! I won’t even get started to BOA’s “keep the change” scam like program. It’s the greed of large financial corporations that has gotten this world into this huge financial crisis. When are they going to learn that it’s unhealthy to treat their customers the way they do? Only when large corporations don’t have the power of a monopoly and we have more choices! The customers and citizens loose while the CEOs win! Too big to fail? NO, too big fails!
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