After having a online banking account with Bank of America in VA & moving down here to Montgomery, AL I had to chg banks & not have overdraft protection which NOW I do not have to worry with Regions for they are much better but the three years that I had an account with BofA. I guess I paid them at least two thousand in charges just about everymonth I mean every month for three years I had about $700 taken out of my checking account. I called them in Stafford & they would NEVER help me. I had to get my daughter which was on the account to go to her branch in TN and they took some ($200) charges off ONE TIME. I could not balance my checkbook at all with BofA and now I can with Regions. I still owe BofA money but I am going to be slow paying them off. They took from me when I desperately needed that money. They didn't have a bank down here in Montgomery, AL I had to drive to GA/Al border to do banking. So I am happy with Regions I have not had one complaint against them. Just wish I could get ALL of the money that was taken out of my account at BofA. Does anyone know how we (ALL of US) can make them pay us back the $35 chg. PLEASE help. Mary Anderson

BANK CRITISIZED ME AND HAASSLED ME TELLING ME I AM WRONG FOR MAKING A PAYMENT ON THE 8TH WHEN IT WAS DUE ON 28TH. I PAID TRIPLE AMOUNT YET THEY CLAIM SINCE I DIDNT PAY ON TIME (MEANING IN THE TIME THEY WANTED WHICH WAS FROM THE 9TH TIL 5 OR 6PM ON 28TH THEN I WOULD BE PENALIZED CHARGED LATE AND OVER LIMIT FEE PLUS HAVE TO PAY A MIN PMT THE FOLLOWING MONTH OF AN EXTRA $460 MORE THAN NORMAL EVEN THOUGH AGAIN I PAID TRIPLE MIN PMT 20 DAYS B4 THAT BILL WAS DUE. BUT THEY CLAIM THE CANT ACCEPT PMT UNTIL AT LEAST 12 DAYS ELAPSE FROM THE DATE THE PRIOR BILL WAS DUE. IM NOT ALLOWED TO PAY MY BILL FOR THE FIRST 12 DAYS IN THE BILLING PERIOD, I HAVE TO WAIT AND PAY AT LAST MINUTE IN ORDER NOT TO GET CHARGED A LATE FEE AND OVER LIMIT FEE THAT ANY INTEREST / PENALTIES FOR PAYING ON TIME WOULD INCUR ME.

My mortage was countrywide, which is now Bank for America. I have miss 4 month payment on my loan due to lost of one income. MY house is a co-op apartment with a mortgage payment of $ 1, 088 per month with a maintance fee of $ 1, 060 per. I call Bank of America and stress my situation and ask for help, they denie me serval times and one day i recived a letter my Bank of America for Forbearance for six month. I did not understand what it meant untill, i got a lawer to speak with bank of america on by behalf. My lawer said that he spoke them and they are not willing to help me. Beacuse I did not sign the paper and sent it back to them and that my first payment was due in october 1 2009. Forbearance is a tempory relief, my situation is not temporary it is permanet. Forbearance agreement and repayment plan is not the best intrest for eithe party. Why can Bank of Amercia help modifie my my loan. I am willing to let go of the house, i am better off renting a apartmet. I think Bank of Amercia is the worst bank for helping people stay in there home, why are they giving people a hard time when the goverment help them with tax payer money.

Today, I went to deposit a business check at the Muirs Chappel Branch in Greensboro, NC. It was the single most upsetting experience I have ever had at a financial institution. The entire staff conducted themselves like child-thugs; complete with obstinence and face-making. After sitting in the drive-thu line nearly 15 minutes, watching 6 or more customers stream through that were behind me but in different lanes before I was even acklowledged, I entered the bank to personally make the deposit. I found two staffers rough-housing in front of a lobby-full of customers, pretending to kick each other in the genitals, as a line streamed out the door with a number of visibly angry customers. The teller who made my deposit, told me there would be a hold and then gave me back the check I was depositing, a major error, which I'm sure they'll discover at the end of the day. She sent me to the bank VP, Jeff Pack, who was nothing short of contrite and condascending before I even discussed the situation with him. It was as if I had interrupted his internet surfing and was nothing more than an inconvenience rather than a concerned customer. He proceeded to have me wait in his office nearly 30 minutes, only to return saying they could not waive the hold because I had five overdrafts in 180 days. When I disputed this inaccuracy and asked him to substantiate this claim, he said he could not and would not because he was not accusing me of anything. I was nearly dumbfounded but went on to explain that I was concerned about fraud on my account since I have NEVER bounced a check in my 12 years of business there, as reflected on my banking statements. Again, he told me that he could not help me and gave me an incorrect customer service number to contact. Also of note, at no time did anyone ask me for ID yet freely doled out personal information about my business account. When I demanded to close my account, he again said he could not help me and that I needed to go to my original branch in Washington State. As I left his office and walked through the loby, clearly upset, he yelled for all customers to hear "I hope you have a real nice day", thick with sarcasm and hostility. When I finally found the correct customer service number to inquire further, they confirmed that my account was in "excellent" standing, "flawless" since it's inception in 1998. Further, they indicated Mr. Pack did not have access to the information he claimed and confirmed he had "lied" (their words, not mine). They indicated a complaint would be made and disciplinary action taken, including a formal apology to me, but I will be astounded if that is in fact the case. Effective immediately, I am closing my account and will disuade anyone and everyone I know from conducting business with BOA. I hope the SCC shuts them down with the current fraud charges to spare honest citizens from the humilation and abuse they have subjected me to. Down with BOA!

Bank of America has been calling my house 3 to 4 times a day offering identity theft services. This has been going on for the past 9 months. We've told them we are not interested and do not call anymore. It hasn't worked. I asked them to take me off their list and they say it takes 30 days and they call AGAIN soon after. My solution is to harass them until they take my number off. Bank of America is the worst bank ever. They've resulted to verbal terrorism to sell a useless product and should be held accountable!