I had just gotten divorced and they saw "naive" coming. I had 4 witnesses at work meet with me & the salesman, I believed what he said he would do, replace the front bumper, complete extended warranty, etc. I failed to get this in writing. Pick up the car, sign, sorry, you signed, it is not in writing. My witnesses wrote letters, too bad. As a result I have lost a few thousand and I am not a rich person, single self supporting female. Now I'm stuck w/this mess for 3 years until it is paid off. There should be something that can be done for grossly dishonest sales people that use people for financial gain.