They charged my account and said I agreed to the charges. When I called on 11-4- 07, I confronted Zach(124) and he said I could cancel immediately. My cancellation code was 58525. Within minutes of my recorded cancellation, they hit my account again.Each hit was for 59.95.

Never authorized anything beyond a $1.87 "shipping fee" for a product I NEVER received!
Contacted by email and phone today, 10/18/07. Phone Response was that it will take 8 to 10 business days to cancel the "membership" and the VISA charge.

Also contacted Reg.Net, the payment processor, without any response as of this writing.

Meanwhile, even if the PROMISED cancellation IS processed, I'm out USD 59.95 for more than a week!
Given other complaints I have read, I am not counting on the promised credit.

Also, just as a side note, its interesting how complaintsboard.com was offline(?) on this computer when I tried to enter a complaint. BUT, came right up when I navigated to the site on a different computer???

CAVEAT EMPTOR ... Don't let these people screw you like they have so many others!!

After reading all the complaints about this company, I called 1-800-609-5118. You have to press 1 for Billing and then 2 for Billing. I told them I wanted to cancel my free trial AND make sure I don't get charged $60. The girls name was Chelsea and she canceled my account right then and there, no problems. Also, I had called them earlier and they could not find my account. Girl called me back when it finally popped up, but I had canceled already. So it can be done. Just thought I would share.

I also had the misfortune of applying for a "free e-bay kit" . This has turned out to be the most expensive free gift I have ever had. How to stop the removal of funds from your account when the bank says that you have voluntarily given your number to the company helping themselves. I have tried the phone but the number appears to be unavailable. I suppose the only way out is to write to them. The address is on the web site.

Auction Monster, 16192 Coastal Highway Lewes, DE 19958.
The phone no. on the site 1-800-609-5118.
If anyone has succeeded in getting money back. My e-mail is - [email protected] - I'd love to hear from you.

Several months ago I signed up to a training course from Auction Monster. It clearly did not interest me and told them I would contact them if and when I wanted their services. Since then they have charged my credit card £34 each month, $70 and I do not know how to stop them other than to cancel the credit card. I want the money back - this is little more than theft and seems a regular habit of American companies!

J. C. Thornton