I t took three weeks to get my internet service hooked up, due to errors on there part, how long does it take to fix an error, and how many people does it take to get a problem solved? When you ask to talk to a supervisor the supervisor sends you back through the mill. Then they also, try to charge you for services you haven't recieved yet.

I never order the AT & T internet which $29/per month. I never got any bill from AT & T. I never use it at all. I never know that! But AT & T sent the false collection bill to my credit bureau and reduce my score for 100. It is financial crime! I want to suit AT & T!

Unfortunately, I have experienced the same problem with AT &T rebates. I spoke with a customer service rep who requested rebates for approx 4 different offers for services I currently have. This was 3 months ago. The total amoutn for the rebates should have been about $220.00. After continuously checking the rebate website, (which is never working) I called and spoke to another rep who informed me that nothing had been submitted. After telling her that one of their reps had requested the rebates, she stated that I had already received them a year ago. What am I some kind of idiot? I didn't have the services a year ago. This has really put a bad taste in my mouth with AT & T. Anyway, since bundling my services, it has been nothing short of a nightmare. Beware consumers!! Watch every bill and every offer! They are nothing but scam artists.

AT and T need to improve their wireless quality and custom service

It started at April 2008. I changed my name and financial responsibility from my husband's. My husband's contract left 3 more months at that time. I was told my new contract would last 6 more months, until Nov. 2008 if I pay transfer fee. I paid and my name was transferred.

I was preparing the house and ready to move. I found the phone can't work well in my another house. I can overcome the calling failure by dialing multiple times. However, the phone repeated cut off when I was talking at my front and back yard and inside the house as well. It effected my business and life badly. I called them and they can't fix it. They give me options: 1. Pay $175 to discontinue the phone. 2. provide me a new phone. They didn't tell me but I found the new phone need to have another 2 year contract or pay above $200 for the phone. I didn't accept either of them. I went to other place to make call. Finally, November came. I went to cancel the phone and I was told the contract was until next March. During conversation, they told me:
1. They are not responsible for my poor signal, either I need to drive 30 miles or 200 miles to make phone call.

2. They will not provide my the contract I had at April because that is verbal agreement. They didn't have document and they don't have to provide me anything.

3. I need to pay $175 if I want to disconnect the phone.

I feel very bad. I can't use the phone suitable but I have to pay. They are the company should be responsible to provide the contract but they didn't. I am afraid they will produce another verbal agreement when I go to conceal the service at next March.

Totally due to harrassing telemarketers, credit collection agengies/rippoff companies (which i do not owe!) & Texas State Hiway patrol fundraising (fake too) calling & calling, that I had my homephone of about 12 yrs. just flat out turned off. Cancelled. Ended...I blame the telephone company for allowing bogus companies untold limits to NEW phone # after # after #!!!...The DoNotCall list doesnt work either...I will just dissappear like the fake companies do...no # for me means no crummy companies calling!