Ascendtech
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Category: Electronics
Contact Information United States
ascendtech.us
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Ascendtech Reviews
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wsr3193
May 16, 2010
Bad MB
I order a motherboard/combo from ascendtech. The board was bad.
Ps2 mouse port did not work, usb ports did not work, bios was corrupt. When I called them they said they had used 1000 tests on that board and their logs showed it to be in working order.
My advice, DO NOT DO BUSINESS WITH THIS COMPANY. THEY WILL RIP YOU OFF.
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wsr3193
May 14, 2010
Faulty motherboard
I purchased a pent 4 motherboard/combo from this company. When I received the board I installed it and plugged in the monitor, nothing.
So, I install a video card and could finally get into the bios. When I tried to us super fdisk to format the hard drive, but the ps2 mouse port did not work. I called them and they offered to send me a usb mouse. I had a usb mouse and enable the usb ports in the bios, Usb mouse did not work. I am in the process of returning the board. I sent the company an email requesting an rma number. They suggested that I send the board back and buy a case from them, and they would install it, I have over 30 years experience building and repairing computers. My suggestion is DO NOT BUY ANYTHING FROM THIS COMPANY. THEY WILL SEND YOU SOME JUNK THAT IS LAYING AROUND THE SHOP
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wsr3193
May 14, 2010
Faulty motherboard
I purchased a pent 4 motherboard/combo from this company. When I received the board I installed it and plugged in the monitor, nothing.
So, I install a video card and could finally get into the bios. When I tried to us super fdisk to format the hard drive, but the ps2 mouse port did not work. I called them and they offered to send me a usb mouse. I had a usb mouse and enable the usb ports in the bios, Usb mouse did not work. I am in the process of returning the board. I sent the company an email requesting an rma number. They suggested that I send the board back and buy a case from them, and they would install it, I have over 30 years experience building and repairing computers. My suggestion is DO NOT BUY ANYTHING FROM THIS COMPANY. THEY WILL SEND YOU SOME JUNK THAT IS LAYING AROUND THE SHOP
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Straydogsplace
December 10, 2009
Sales Fraud
Pricewatch.com allows this company(Ascendtech) to still advertize on its site. They misrepresent products they sell. "New" products are actually refurbished, at least the two sold to me. Do not ever purchase from them
or purchase Elite mother boards or for that matter, any pc parts from them. They do not back up defective parts, return policy is very limited and then run you thru grinder anyway. Surprised this company has not
been put out of business by the state of Ohio. Guess the attorney General is scared of them due to their accent.
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Bart
July 11, 2009
Rip off
Issue 1: $939.61 purchase included extra $49.99 fee for 'urgent' assembly to receive Seller’s computer more quickly. However due to damage, Seller never successfully fulfilled order.
Issue 2: Computer arrived damaged, bent and would not function.
Issue 3: Keyboard was shipped unwrapped with flip-out feet (underside) open and cord unsecured. Due to this poor packaging by Seller, the keyboard would not light up, one foot was broken / missing, and the finish was badly scratched (photos available).
Issue 4: Seller filled shipping container with trash (photos available) and explained this as "I have never seen one ship like that before. I know we have a new man in shipping. But that is going too far."
Issue 5: Seller emailed FOUR times stating they had contacted UPS on 4/9 to pick up the damaged computer. However, UPS states the Seller called 4/13 at 4:00 PM with pick up to follow within 24 hours, which it finally was. Tracking #: 1Z T45 1T1 42 5976 7120
UPDATE: UPS has determined that computer was indeed damaged in transit -- mistakenly in my opinion as the damage to the computer (not keyboard) appeared to have been caused by the Seller before shipping.
UPS made this decision on 4/15/2009.
UPS returned computer to AscendTech on 4/16/2009, signed by BYKOV.
Issue 6: Seller emailed SIX times that they would refund purchase: 4/10 at 3:00 PM and 4/14 at 5:35 PM and 4/15 at 11:36 AM and 4/16 at 11:21 AM and 4/16 at 12:07 AM and 4/18 at 12:04 PM and by phone on 4/22.
Issue 7: Seller emailed 4/14 "it should all be behind us in the next day or two" following UPS pick up. Now 4/24, ten days following the UPS pick up, I still do not have the Seller's promised refund, to buy elsewhere.
Issue 8: Seller emailed modified refund offer on 4/16 at 12:07 AM for $889.62 (less the $49.99 ‘urgent’ fee). I agreed to this outrageous amount just to end this ordeal. Then five hours later, Seller LOWERED offer to $751.69 (less $187.92).
Seller has repeatedly lied. I have no faith in their company, service, products, or follow through.
Copies of all emails and photos of damage are available upon request.
I want, and deserve, a full refund.
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