I took my truck to Annaville Transmission. The manager of the store, Steve Faucett, said he would look at the truck. Mr. Faucett called me and said nothing was wrong. I asked him if he checked the transmission fluid and he said yes.
After picking up my truck, I was driving down I-37 when the hood flew up. The following morning I questioned Mr. Faucett to make sure he had completely shut the hood. Mr. Faucett told me he never opened the hood. When I reminded Mr. Faucett that he told me on the phone that he had checked the level of the transmission fluid, he denied ever saying that.
So, Mr. Faucett is a liar or when I took my vehicle in to have the transmission checked, they never bothered to check the level of the transmission fluid. As a consumer, neither of these scenarios makes me feel very comfortable. Mr. Faucett has proven to me that Annaville Transmission cannot be trusted and they will not take responsibility for their mistakes. I will never take my vehicle back to Annaville Transmission and I would encourage you to do the same.