I tried to get my husbands birth certificate through Vital Check but they were asking me to get some paperwork notorized and fax things over to them. I decided to cancel the order, it said it was not complete if I didn't do the notorizing and faxing. The next day they took $12 out of my credit card for no reason. They are very deceitful! Can you imagine how many people they take $12 out of their account for no good reason?! -Laura