I purchased 500 usd of AMERICAN EXPRESS travelers cheques. Amex says if they are lost or stolen, u can get your money back.

In my case, the last i saw the checks were in my suitcase. I immediately reported them lost and was told to fill out 20 pages of paperwork, spoke and emailed an 'agent' 18 times over 7 months.

They refuse to give me a refund. So they have my 500 usd. No one else has used those checks and now I am out 500 usd