I have been a customer of American Express since 1998! I have never been late once, not even once! ever...
Every month for the past 6-8 months, they start emailing me and calling me - HARASSING ME to pay the balance on my card because I have spent more than what I normally average! This all happens even before I actually receive my bill.

I have a number of bills auto-billing me on this card. They suspend the card if I don't immediately comply to their demands and pay my balance (yes, before I even receive the bill). Then all my auto-bills decline and then I have to call and re-enroll etc. I am going to take my business elsewhere - I have had it. Beware, this is no way to treat their customers - this is NOT a good, ethical company. This behavior is extremely unprofessional!