On 7/12/2011, I had a service call performedunder my home warranty. The service provider was selected by the home warranty company. The service provideres name is Glenn Butts, dba U.S. Heating and Air Conditioning, 624 Douglas Avenue, Ste 1402, Altamonte Springs, FL 32714. The repair was for a garbage disposal. The service was not performed in a professional manner, it was not fixed by them, but they did collect the money for the repair. All they did was turn the motor from the bottom of the unit. I later found the problem, a rubber band had fallen into0 the unit. The service provider lied, and very rude and unprofessional. I cannotr get a reply from the Warranty compnay, so the matter goes to the Florida Department of Financial Regulations for action.