about 2 and half MONTHS ago I gave my Blackberry in because of fone not storing pictures . The consult had assessed the fone while it was onn and searched for pictures which she only found a few . the LCD was clearly in good working order.
two weeks later I received a phone sms stating I must pay R617 for physical damage to my phone.Upon enquiring what was damaged I was told the LCD is bust. when I refused to pay I was told there has been a misunderstanding and the phone will be replaced.I never ever get any correspondence so I phone autopage westville mall the following week and then I receive the same sms again 2weeks later .I have a receipt stating that my phone was in fair condition when handed in .They refuse to replace my phone and I am still paying every month for a phone that I do not have, it so Frustating !!!