My husband and I are both in the military , so, we always move around. We let Allen Auto Transport to transfer our Jeep Wrangler( with a nice hard top on it)from Norfolk naval base to Cornado base, CA . But , when my husband picked up our jeep on August 28 2007, all he see is our jeep's HARD top cover is completely gone and only left him a little piece!!! This Allen Auto Transport Inc. blames on the wind and said is either our car's problem or the wind damage...The second day after my husband picked up our jeep, he also found out our original windshield has been replaced. Our original windshield has a little crack, and on the day Allen Auto Transport INC.'s driver picked up our jeep on Norfolk naval base, the driver wrote down "windshield with a crack" on the checklist, and he also signed the paper. so, this is the evidence can prove they replaced our windshield and they didn't tell us anything about it. They changed our Auto part of our jeep without our agreement, this is illegal. Am I right? Also, they didn't tell us about this. so, something more must had happened to our jeep but they just try to hide it up with a ton of lies. My husband calls them on August 30th 2007 and ask them about why they replaced our windshield without our agreement. The answer that they gave my husband is that " you did not give me the chance to tell you on the day you picked up your car and our company don't let me tell you...So, they admitted it. My husband is in the Navy Seal Training in California now, he doesn't have that much time to deal with those scampers. Therefore, i have to deal with them across country at Rhode Island. Our legal man on base here at Newport Naval Station is helping me to claim my jeep's top back. And when i called Allen Auto on August 29 2007, their customer service was extremely rude to me, didn't take this incident seriously. This is our most valuable property that me and my husband own. they screwed our jeep up, replaced our windshield without our agreement , didn't inform us about the incident until the day we picked up our jeep, blamed on everything possible such as the Wind, the weather, the mother nature, dishonest to the customers, lie, hide the truth, impolite customer service, bad reputation...etc. I just can't believe we are serving our country, our people with our heart, but our people return this to us and rip us off $1075 dollars. $1075 is a lot of money to us, 70% of our pay check! Please blacklist them! Make them close business! Don't let other innocent people get rip off by this unreliable company please!They don't want to take care of this issue! we need help!