All My Sons Moving
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Category: Services
Contact Information United States
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All My Sons Moving Reviews
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Liza
January 9, 2009
Scammers and liars
If you are searching for a moving company, whether it be for a local or long-distance move, you certainly do not want to contract All My Sons Moving of Stratford. To begin with, I was quoted HALF of what the final billing costs came to. Can you believe it? The men (there were 3 total movers) moved like slugs. I did my best to motivate them, but they simply took their precious time. To make a long story short, a 4-hour move ended up taking 8.
My next issue with this company is how they've dealt with me since then. The bottom line is, once they have your possessions on their truck, they own you. If you have a problem with the bill, they won't release your furniture. The main problem I had with them was the amount of damage that was done. When I pointed out damage to the walls (in my new home) and scratches on the new hardwood floors, one of the movers told me to contact the office and file a claim. The manager of the company, whose name is Al, told me he would get back to me. When he didn't, I called him to inquire about the status of my claim. He said that upon speaking with the mover-in-charge, he discovered that the damage was pre-existing.
As I stated above, the hardwood floors were new and the walls were freshly painted two days before. Nobody moved out of the house (it's new construction) and I was there the morning of the move. The house WAS in pristine condition. The simply did not care. Once you sign the papers, you release them of responsibility. They just want your money.
In addition to all of this, the woman that I spoke with initially, regarding my move, told me that the movers would bubblewrap my valuables and would be responsible for any damage that was not pre-existing. What a joke! They did not honor this claim with me & did not use one scrap of bubblewrap or any blankets with my move.
After searching this site & others regarding this company, I can honestly say that they appear to be scam-artists. I paid my bill & recently had to pay the painters to come back and the flooring crew also. This has been a horrible experience and I don't want anyone else to have to deal with such a disaster of a company. Please do your homework before hiring a company. This company failed miserably.
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September 2, 2008
Avoid them
To anyone out there searching for a moving company: please avoid All My Sons Moving of Connecticut. These guys are thieves. Literally.
I employed their services for a local move (they actually contacted me) and was thrilled when the woman on the phone told me that "We have had 0 complaints filed with the Better Business Bureau." Shame on me for being so trusting. As it turns out, they have 14 complaints on record. I thought she sounded like she was reading from a script. It sure sounded great at the time.
Three men arrived (at a cost of $170/hr.) to assist with the local move. They began ambitiously, but soon they slowed to a crawl. I was working alongside them and anxious to have them finish ($170/hr., remember?). Needless to say, I didn't have time to inventory all of my belongings. If I had, I would have noticed more quickly that not all of my belongings which were loaded onto the truck were offloaded. I was robbed.
The real nightmare began when I attempted to get an answer from the company (the manager & owner). What I received was insulting. First of all, it took the state of Connecticut, the Better Business Bureau and several other agencies hounding them to get them to even acknowledge that I existed. I am still in the midst of 'dealing' with these imbeciles & am simply trying to warn anyone who is searching for a moving company to avoid these scam artists, thieves, etc.
If you want to pay 3x more than anyone else will charge for a local move (that's how much more it was than all estimates), then these are the guys for you. If you want to have your property stolen & damaged, then these are the guys for you. If you want to deal with dolts that do not understand the meaning of 'customer service, ' then these are the guys for you. Avoid this company at all costs. I should have.
All one needs to do is to conduct a simple internet search. I should not have been so trusting (when they initially contacted me with their 'scripted' bull) and should have simply 'googled' their name. This would have been enough. A fancy website and full-page yellowbook ad do not make a business. This should usually be a sign that a business has something to hide & is simply giving the appearance of being professional. Trust me. They lack all professionalism and integrity. I found out the hard way.
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September 2, 2008
Avoid this company
I certainly wish that I had taken the time to research this company before employing their services. Unfortunately, I was pressed for time and too trusting in them when they initially contacted me. The woman who contacted me (sounded like she was reading a script) told me that they had no complaints filed with the Better Business Bureau. Wow, an impeccable record. Why should I even bother checking? Well, I have since checked them out with the BBB (as well as filed a complaint) and they have 14 complaints on record. Quite a jump from 0, wouldn't you say?
Allow me to share my moving experience with you. To put it simply: I was robbed. Yes, literally. The movers, or at least one of them, whose services were costing me $170/hr. seemed to have helped themselves to some valuable items. Bear in mind that it was an extremely hot day, and I was working alongside them. I did not have the time to inventory all of my belongings. Several items were placed on to the truck and were not off-loaded. This constitutes theft. Unfortunately, the owner and manager of this company seem to feel differently.
Upon realizing that a theft had occurred, I phoned the company immediately. I was told that they would get back to me. Well, they didn't. I phoned again and was once again told that "they would call me back." This went on for about a week or so. These people simply don't give a rat's ass. Once they're done 'courting' your business, they move on and look for their next prey.
I contacted the local BBB, the state of Connecticut, as well as numerous other agencies, websites etc. This is what it took to finally get them to acknowledge my existence. The response I received from them, regarding this grievous occurrence, was far from satisfactory. To be honest, it was insulting. All I was told was "... you signed the papers..." A release of responsibility. That's all they were looking for. Well, like I said, I was working hard that day and wanted the movers to be done as quickly as possible ($170/hr., remember). Needless to say they did not finish quickly enough (3x the estimated price), but I was all too happy to sign anything just to get them off-the-clock.
This has been a nightmare. I'm actually not quite sure as to what has been worse: dealing with these imbeciles, or having my property stolen. To anyone out there searching for a moving company, please just take the time and do a little research. Sometimes all it takes is to conduct a quick internet search & hear what people have to say. I should have. Avoid this company at all costs.
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May 8, 2008
Damage and Loss
We hired three men and a truck to pack up our belongings. One of the men spent nearly an hour sitting in the cab of the truck talking on his cell phone. The other two spent their time wrapping and padding our belongings. When the third guy came in from the truck he had them un-wrap and redo much of the stuff.
The move-out went fairly smoothly, although I was disappointed that no protection was put down on the hardwood floors.
Delivery to our new home was a different story. The story was that it "wasn't their fault" than pieces were broken, scarred and otherwise damaged. Plus two pieces were missing altogether. They were a large oriental carpet, and an aluminum exgtension ladder. We had paid extra for these two "Over Sized" items. When asked when we could expect them to be brought out, we were told that we would have to wait "until they had another truck comming our way"!
We noted the discrepancies on the receipt we signed. As of now, 10 days later, we have heard nothing from the company.
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