I was dropped from coverage by Al Cheney, Agent for Allstate Insurance.
I had water damage in the basement, filed a claim and was paid. 18 months later was dropped. Al Cheney was not an advocate for me. He was rarely in the office and did not take ownership for the process brought forward by State Farm. I would not do business with Al Cheney, State Farm or recommend him to anyone. There are a number of other customer oriented agents in the Rochester area that will be your advocate and provide you and your family with insurance coverage you need. I am not an agent. I'm not in the insurance business. Just a citizen in the community who believes there are better insurance service providers out there.