Dear Sir or Madam,

To day i received the message from 543212 " on my airtel mobile no. "+91 98961 53785 "your subscription to vas pack 30 has been renewed." on dt. 17/11/07 16:05 PM. but i had already deactivated this facility by ur customer care on dt. 19/10/07 & 20/10/07. they told me that ur vas pack has been deactivated and in future not any amount will be deducted in ur balance in this regard. i also received the reference no in this regard by sms from u ( by 121 ) which is 1019176543" .

by mistake the vas pack facility has been activated on my no. i till now aware ur this pack facility nor i used this on single time . i does'nt want this facility. And i m very depressed by ur customer care executives, they neither solve my problem nor they tell the right procdure to deactivate this facility. i already complained to ur customer care executives five to six times in one month earlier, but till date my problem is not solved.

i request u to that pl. check the copmaint by me on 19/10/07 & 20/10/07 for deactivating the vas pack facilty and returned my thirty rupees balance which is deducted by u doday. and please don't do this type of deduction in my a/c in future.


Thnx and regards

Pankaj Sharma

+91 98961 53785

Haryana