DO NOT ORDER FROM AIRRATTLE.COM. I purchased a birthday gift that I left in the original packaging until it was openend at the birthday party 2 weeks after I received it. The AK 47 electric airsoft gun would not work right out of the box. I notified the company within 24 hours of opening the package that there was a problem. I received a notice that I was outside the 72 hour return period. I received the same poorly written e-mail that I see other unsatisfied buyers have received re: the 72 hour policy. The company insisted that the gun's malfunction was due to buyer mishandling. All I did was open the package -there was no buyer misuse but they continued to blame me for the problem. The customer service was nothing more than a few unhelpful e-mails. "Technical support" was just as useless -with them suggesting that I start disassembling the gun to look for wiring problems. This is ridiculous with a new product. This company is unprofessional and untrustworthy. Buy your airsoft products elsewhere.