I signed up with ADDR back in 2003. then I tried to transfer to Network solutions in 2004. I spoke with a person on the phone that helped me with the transfer, and told me she would cancel the account. I received an email last week (2007) telling me that my CC# has expired and I should go to their site and update the card #. I figured this was a mistake, so I did a live chat with someone at ADDR and they told me that I had a balance of $328. I freaked, they told me that I never canceled the account. I was supposed to cancel the account using the online form, and now they are telling me that the I did not do it correctly, and the account will remain open, and accrue a larger balance, unless I pay the balance.

this is wrong, and can not be legal. I will not pay, but am concerned if they really can effect my credit rating. They don't hace my social #.

STAY AWAY FORM ADDR. Also, to see more complaints on ADDR, go to....
http://www.rateitall.com/i-1110-addrcom.aspx
http://www.vistainter.com/reviews/A/addr.com/
I have placed a formal complaint with the Better Business Bureau of California and am currenlty seeking legal action.

Pertinent Contacts:

Mike Rozenblum - CEO - [email protected]
Anthony Bourov - CTO - [email protected]
Leon Elperin - Billing Manager - [email protected]
Hope Dawson - Billing - [email protected]
Tim Stanley - Billing - [email protected]
Steve Barrington - Customer Relations - [email protected]