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misch
October 1, 2010
Unexplained Charges
We have an RV park with 6 meters in close proximity. We have a fixed rate plan for 11cts/KwH. However, TDSP charges are outrageous and sometimes even higher than the power charges. The lady at the phone@Accent told me, that TDSP charges vary depending on the meter. However, this is NOT what the sales guy told me. He told me, that TDSP charges are usually about 1/2 of the power prices. The lady at Accent Energy told me, that I should talk to AEP - while AEP told me that I should talk to Accent Energy. I am running in circles and nobody seems to care.
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IaK89
December 25, 2009
Bad service
Accent Energy called me. Gave me a great quote, fixed for 2 years at a set price, no extra fees except standard taxes, etc. Compared billing to Reliant Energy/Centerpoint Energy. It would be cheaper! This was Sept 2008.
I suckered into it, first bill great, 2nd bill-great, 3rd bill (watch out)was $2, 024.40 plus. Usage was $63.62. When I called, they stated the other charges were Monthly Base Charge set by Centerpoint Energy. It was not on the prior bills and I have never been charged for this service in my life. I contacted Centerpoint and they stated point blank Accent Energy was ripping me off! I called Accent Energy to shove it and went back to Reliant.
In May, 2009, Accent Energy hires Collection Agency (who is a lawyer, bounty hunter wannabe), demands now $2, 259.20 and I explain to her what happened and she stated she understood, speak with supervisor and that this would be straightened out. I haven't heard from anyone since.
I just got copy of credit report and those (I can't say it online) put it on there anyway.
I just found they reported this on my credit about 15 min ago. I am on the phone tomorrow a.m. to every entity Fed, State, Local, about this. The fight is on!
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