I ordered their trial which was to be 4.95 for shipping but on arrival paperwork said I would be billed 79.90. If I returned the product I owed returned shipping plus 15% stocking fee. I cancelled on their supposed website - gethelp.com and got a response that they received it. Now a month later they are billing me again and the credit card company says I have to honor it as it is a membership thing. What happens to when we have cancelled it following their directions. Credit card companies are keeping them in business by not withholding payment. What else as a group can we do to get the word out?