I signed up for a free trial bottle of Acai Berry Breeze and Ultra Slim XS in April, 2009. I went thru the payment process with the Acai Berry with no problems and paid the shipping & handling. When I tried to complete the payment process for the Ultraslim, my payment was not processed. I tried several times with the same results. Then I left the website without completing the order. Since then I have been charged $59.95 and $63.97. I called the company number and requested the account be cancelled. I was told that I had to pay the charges because it was past the 14 day period. When I receivedf the shipment, I didn't have sufficient time to test the product before the charges were applied. I just finished taking the products this morning and don't feel that they worked at all. This company is running a scam and quick charge ploy and then refusing to deal with the customers. All they can say is that the charges are valid and you can't have your money back. In addition just to insult you further, noy only to they keep charging for the stuff, they don't send any bottles after they have charged for it. Not that I want it. I just want my money back.