I came in to purchase a Mitsubishi 60 in TV for 594.00 ABC in Flint mi. didnt have any, the sales person said they were substituting a different mitsubishi TV 60in with better speakers for 100.00 more that was OK. My credit didnt go through, I said Id have to come back with my Visa. He said he would be in on that Wed., to come back & he would take care of me. I came back to get the optional TV, the salesperson I had originally talked to wasnt there & wasnt going to be, I told this salesperson that I talked to then the situation, He looked the TVs up then told me sorry all the TV that came in were all picked up because they were ordered on t Tues. So I asked him if he could order 1 for me. He no I cant do anything for you. I was pissed & he was rude & inconsiterate, I mean I was told to come back to the store, not that I should order 1, & then come back .I think you people need to make me happy with the TV I was told I could get. I would have written sooner but I didnt know I could do this. The more I think about this the more pissed I get, plus I let my son put my own TV out to the garbage cause it needed to be fixed. I dont have a TV now. I know thats not your fault of course.

Yesterday while shopping at the Lansing Store, I heard the manager Greg, verbally yelling the "f" word at employees. This is a manager that would never work in my company. How unprofessional!! I felt sorry for the employees, especially for one young man that seemed to be getting the full force of the swear words. At one point we thought that Greg was going to strike out. If your managers are this unprofessional, there is no way your treatment of customers is going to be any better. I would be afraid to have a problem with a purchase, I am sure that if Greg handled that problem I would be subject to his unprofessional behavior and I would not have the same restraint as that young man.

I received the worst customer service from the sales man at ABC warehouse. I went in to purchase a TV for my mother and she randomly mentioned that I knew a little about the latest flat screens. This information was greeted with sarcasm and thrown back in my face by several other salesmen. At no point in time was I rude to them. Since when is being informed a crime. My mother really wanted the TV that we picked so I purchased it anyway. I returned to her house and helped her set it up, it doesn't work. I am disgusted.

I bought an efficeny washer from ABC 1 year and 2 weeks ago. It was $1, 000 and is not working. I have water stuck in it which smells very badly. No one in the warranty department felt like coming in yesterday so I was unable to contact service which is contracted through another company. That company was in so I didn't need to wait. I finally received a callback today and worked it out with the service company. I called 248-335-4222 and spoke to a receptionist that just kept trying to give me the 800 number I called all day yesterday. I asked her name, she refused. She hung up on me. THIS IS THEIR HEADQUATERS. I spoke to Greg, store manager at Livonia and he was also rude. He thought it was ok for me not to be able to discuss the repair situation or get a name or idea number for the rude mystery receptionist. Why did I pay $100 for an extended warranty when I am just treated badly. BOO ABC WAREHOUSE. I will never buy from you again. Shame on you for such bad service and lack of interest. I guess once the sale is made they really don't care.

Price will bring a customer into a business but it is good customer service that will bring them back.

This is the second time we have been dissappointed in ABC Warehouse service. Both times regarding installation of remote start on a vechile.

The first time (a few years back) we were scheduled for an installation, arrived to be told it was impossible as their service guy NEVER works on the day we thought we were scheduled. We insisted they check the appointment book, and there we were - right where we told them we were scheduled. They back peddled, said it was a new person, etc. We demanded a refund.

We decided to give them another chance at a recently opened new location. Bought and paid for in advance the remote start and installation. Called the day before like we were asked to do. Was told to be there at 10:00am, first come first served, but would be no problem as there would be 2 technicicans working that day. Arrived early, waited outside the door for them to open - was the first one in the department and was told they would not have time. We drove 2 vechiles (so we could leave my car) wasting gas at 3.00 a gallon, and our time. They said that people were waiting that dropped off yesterday...excuse me - they do not use an appointment book and we were told - it would be no problem. I expressed how unhappy I was and that this was not the first time this had happened to us. Our salesman, (who was very nice to us - not his fault) tried to get the service tech to do our car as we were willing to leave it until the close of business...and no go - service guy said he had to leave early that day!!!11

What kind of service is this?? I will return to have my remote installed, but I will never go back and I will tell anyone that listens how unhappy I am with this company.