The prior complaint I read is talking about warrenty work through calling Sears to come out to repair there appliance.That company is a nationwide repair service called A&E FACTORY SERVICE, alot of people are getting confused with this company that does the warrenty work for Sears, Whirlpool, Maytag, and Kenmore products. This is not the original A&E APPLIANCE SERVICE in Roseville Michigan, they have been in business since 1949 and has built it's reputation on great service and selling parts to the do-it-yourselfers in the area.

Please before you wright a complaint about a company get your facts straight about that company!