A Best Choice Movers

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Category: Services

Contact Information
200 S Newman St, Hackensack, New Jersey, United States

Phone number: (201) 343-8233

A Best Choice Movers Reviews

Ann February 23, 2009
Terrible company
A Better Choice Movers moved my belongings in October 2006. I had my belongings in storage, which was changed to A Best Choice Movers (and moved from Fairfield, NJ to Hackensack, NJ) until October 2008.

They quoted me $500 and the charged me $1, 500!!

I am missing almost all of my furniture, almost everything in boxes were broken, I found rat feces in with my clothes and all of the boxes were mutilated!!

They 'lost' my payments and when I sent them the money order receipts, they would not accept them. In October 2008 they called me and said they were going out of business and I had to pay them $1, 900.00 to get my belongings out of storage.

I finally did settle for $1, 400.00. I filed an insurance claim for my missing and broken belongings, which I never received.

I filed a complaint with Better Business Bureau, which went unanswered by A Best Choice Movers. I filed a complaint with Consumer Affairs and they agreed on a very small settlement in December 2008, which they have yet to pay. Consumer Affairs will not return my phone calls.

You cannot trust this company or the State of New Jersey!!!
September 29, 2008
Scammed Upon Arrival
I was very eager to have this company move me. For starters after the 1st scheduled moving company, New world movers, stood me up, this company agreed to come out the same day. I got a quote from Adam (same name as the owner of new world, I should have known better) of 90 per hr for 3hrs min + 3 men + truck + no charge for stairs + disassembly and reassembly, etc. Arrival time 2 - 3pm. 3:15pm no movers. I called and talked to Frank who said Adam was gone for the day. He informed me that his movers were running a little behind on their first move but they would be there. I said ok. Approximately 5:19pm no phone call, no movers. I called back and spoke to Frank who again gave me the same reason and said he would call the drivers to check their progress. I wasn't real aggressive because after all they did agree to move me the same day. So I was patient and understanding. The most I wanted was a phone call so I wouldn't be sitting in a dead house all day, phone, cable box, stereos, already packed up. Around 6:45pm I had still not heard from them and decided to call again. I spoke to Frank and requested to cancel the appt. because no one was calling me back and the day was frustrating from being stood up by the first company and had wasted a whole day waiting to be moved. He then said he could have someone there first am sunday morning 9/28/08. I agreed and he set time of 8am - 9am. Sunday morning the movers showed up at approximately 9:09am. The man came upstairs to view my property and asked some information, where stuff was going, etc. He then proceeded to tell me that is was $75 extra for each location for second floor, packing materials were extra (my stuff was already packed, he meant for furniture pads that they reuse on other customers, plus extra fee for removal and re-installation of plasma TV. I told him what I was quoted and that Adam spoke to Eric (Manager?) to confirm no charge on 2nd floor (stairs) and no charge for TV. I heard this with my own ears. All together I told him to tell me how much this would cost. As he was calculating he asked how I would be paying for this and I told him cash but depending on the price I might not move with them. He then said 530.00 which was almost double what I had originally been quoted. I told him no thank you. I was moving a one bedroom apt. Half the apartment was already moved because I was stood up the prior day and needed to move some stuff to sleep in the new house. This company is a rip off. I don't know if it is the company or the movers trying to scam some extra cash at the move. But do not trust these guys. Best advice, get actual quote in writing while they are at the house so they know what they are quoting and you know what you are getting.
September 2, 2008
Tried to black mail on date of move
I was given an estimate of $70/hr for two men and truck. I specifically asked for when time starts and ends and they informed that time will start when they start work and will end when they leave our destination. On the day of the move, I was given with bunch of extra charges, like travel charge, more than 15 feet distance between truck and house ($150) etc. Please BE CAREFUL before you sign papers before move. They spend about an chargeable full hour to finish paper work (add this in your budget).

Movers are suckers. Extremely slow and trying to use all their extra supply without asking to increase bill. When we reached to destination, they took another hour to finish paper work. They asked us to pay everything before they unload the stuff. They will leave you with no choice but to pay what they want. Without any shame, they have added 20% gratuity to my bill.

I was given an estimate of $210 and I end up paying $550.00. I suggest DO NOT USE THIS COMPANY EVER. THEY ARE BLOOD SUCKERS AND SCAM ARTIST.
June 30, 2008
They scam their customers
A Best Choice Movers is a classic mover's scam. They come in, look around your home, and quote a "guaranteed" price. Then, when it comes time for the move, they charge anywhere from $500 to several thousand more. DO NOT USE THESE MOVERS. When I complained, I was told "We'll take all your possessions and pawn them if you don't agree to the new price." Yes, they really said that.

These are horrible people and if you use them they will rip you off. Avoid them like the plague.
June 20, 2008
Scam artists
A Best Choice Movers is absolutely THE WORST CHOICE anyone could possibly make when selecting a moving company! I had to file complaints with the BBB and the NJ State Attorney General's Office because this company has such bad business practices! Don't let them tell you complaints listed here are those of the competition... that's what they told me. I can assure you I am NOT a competitor... just a regular consumer who was looking for a reliable, honest moving company to move my belongings less than 1 mile away. What I received was lies, undisclosed charges, over billing, damaged furniture, and more attitude & arrogance than you can imagine! I packed myself but was charged $507 for packing materials! They wrapped items in pads, then used "soft crates" and charged me for both when 1 would have been sufficient. They charged me $138 for 38 rolls of tape!! I specifically requested no pictures or mirrors be taken by them as I did not want to pay the packing charges... when I wasn't looking they wrapped up the mirrors... when I questioned them & disputed the charges, they refused to unload my furniture until I paid the bill in full. To top it all off, they didn't finish the job. They told me they had plenty of time & space when they arrived, said it wasn't necessary to look at how much I had and insisted on moving my household items first when I told them my storage closed at 4 PM... they ran out of space on the truck and could make a 2nd trip as the storage was closing and we were also out of time.

Whatever you do... if you are looking for a moving company, my finance used Broadway Movers 2 days after I moved and they were great! I wish I had listened to him. A Best Choice should be shut down for misrepresentation, deception and fraud!! Do Not Use Them!!!
February 8, 2008
Complaint resolved!
On 1/5/2008 I submitted a complaint to complaintsborad.com involving A Best Choice Movers. I am hereby notifying this web site that A Best Choice movers has addressed the issue with me and issued a credit to my credit card. I am happy with there follow up effort as they did whatever they could to make this situation "right".

David Rubenstein.
December 11, 2007
Taking advantage of customers
A price and time were agreed upon. They arrived an hour late stayed 16 hours instead of 13 leaving at 3:00am, did not complete the move, therefore i had to rent a u haul to finish the job. Was insulted by the estimator who stated i had a big mouth when i questioned his under estimation of the job. This brings me to my most important complaint that i received an estimate of 1687.00 but was charged 4015.00 plus a mandatory 2 hour over time totaling 250.00. Moving is stressful enough without having the stress of being taken advantage of.

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