97th floor took advantage of my SEO contract and ended up getting my website blacklisted on google. apparently, they posted content linking to my site on other websites that google has blacklisted, so it in turn blacklisted my company's URL. this is rediculous when they are paid to know these things! we paid thousands for our contract and only got a partial refund, with them stating that they technically did the work. this company is money hungry and will do anything to get your cash and keep it. i did some more reasearch and found other complaints about them, like these:
http://www.ripoffreport.com/business-consulting/97th-floor-it-is-bet/97th-floor-it-is-better-on-top-e449e.htm
http://www.ripoffreport.com/internet-marketing-companies/97th-floor-it-is-bet/97th-floor-it-is-better-on-top-mp6fc.htm
http://www.ripoffreport.com/lists/2/default2595.htm