8ta

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Category: Electronics

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South Africa

8ta Reviews

hannesjventer June 22, 2011
complaint regarding my new contract
Good day

I would like to log the following complaint regarding my new contract. I received a phone call from a consultant who sold all the benefits and conditions to me.

According to my knowledge the following was said:

I will receive 25 mb for free every month to use
I will receive 130 minutes for free any time
I will receive 50 sms per day
I will receive one free phoning on landlines
I will receive my contract with the conditions on delivering of my phone

After receiving my phone I noticed the following:

Only 10 mb available as per sms received?
Free minutes – 11 minutes to other networks and 55 minutes from 8ta to 8ta?
Didn’t receive any sms on my sms availability?
Don’t have a land line – that’s ok
I didn’t receive any contract or documents on delivery of my phone.

If it was said that the free minutes will only be from 8ta to 8ta I would definitely not have considered taking up the contract!!

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