I ordered a 37" TV as a gift and when it was delivered by UPS they said they damaged the box. After checking out the TV we found it in fact was broken. UPS was called and they were suppose to return it and replace with a new one. UPS said that they could not tell me anything about the TV, the said we have to call target.com. Target.com said that they can not replace the TV as they do not do replacements. I have done business with other online companies and they have replaced items. Why can this happen that I in good faith purchased this TV at a seasonal price and after being damanged by UPS they can deny me the replacement of this gift, never got to give to my aging parents. Merry Christmas!!! I have asked that they make good on their end of the purchase and they say they can not.