I used this online flower company last June to send flowers to my granddaughter. I do remember setting up a user name and password but I didn't read the small print.

I just reviewed my credit card bills and found that the company has been charging me $9.95 each month since June. When I called them today to find out why they were doing this, I was told that I had agreed to it when I set up my user name and password.

If I had realized that, I would have never setup the user name and password. There is absolutely no benefit to me to have this charge every month.

I consider this to be a scam, ripoff, and purely a trick to get people to unknowingly, get signed on to a monthly charge - for nothing that would be of benefit.

They did cancel the account but refused to process a refund.

I sent flowers through the internet and did not realize that I was also applying for a charge of $9.95 per month to my credit card. I have not used this service other than the flower order in March. I want these charges stopped and credit issued for 6 months, $59.70, which includes September. Charges have always appeared on or about the 2nd of each month. I have not been able to find any other means of contacting this company.