I had direct TV installed in march of 2005. Unknown to me at the time the installation was done using my local cable carriers line. Our home owners association has a deal with the local cable company and for a small fee tacked onto our yearly dues, we get expanded basic for pennies on the dollar. Well when i called our cable company to have dsl set up, they came out and found out that the Direct TV installer had not only used their lines, which i never gave them permission for, they cut a line into my living room for faster installation... read full review »

On April 3, 2006 I signed an agreement with Closet World to install (3) closets in my house for the amount of $8,012.00. I gave a deposit of $4006.00 and authorized the charge against my Visa card. Closet World scheduled the installation of the (3) closets for May 16, 2006. On April 10, 2006 Closet World charged a total of 4,178.50 to my Visa Card. On May 16, 2006 the installer from Las Vegas didn't arrive until 2:30 in the afternoon and then brought the wrong material. First he went to Home Depot. He returned a few hours later. He then... read full review »

We had an agreement with Enfocus photography to provide a glamour photo session as a fundraiser for our Girl Scout Troop. The agreement was that we would sell coupons to customers and they would provide the photo shoot. Their policy is to send them $5 per coupon sold as a deposit. Their materials state, 'you will receive the $5 back for each sitting photographed.' Our photo shoot was scheduled on June 3, 2006. I spoke with Mr. McIver on June 6, 2006 following the photo shoot to explain to him our disappointment in the services which were... read full review »

The post office between benton, Louisiana and thermopolis, wyoming. I recently mailed out two boxes to my mother containing baby items for my sisters little newborn baby girl, including new items and some of my son's outgrown items also family heirlooms. It was in a 10 gallon aquarium box filled with 20 pounds of baby items. One box made it there days later and the 14th of April. They were mailed out on April 11th. To this date the other box is still missing. I have contacted both mail recovery centers and been told there is no record of thi... read full review »

My vacation was scheduled for July 1.2006. I initiated the replacement of my broken down refrigerator one month in advance to ensure it would be completed in time. I contacted camping world to purchase the new refrigerator and schedule the installation. I purchased the new refrigerator and was informed that there was a three week wait for the scheduled replacement and that my date was June 24. 2006. I brought my camper in and dropped it off on June 21st, we discussed in detail the mechanics of replacing the refrigerator. The fact that the... read full review »

I have recently applied for a mortgage, and received a copy of my current credit report. Since I was a victim of True-Name-Fraud, there were many accounts on the report that were not mine. Including one for a 99 Ford Explorer. I proceeded to call your customer service center so that I may receive a letter from your company stating that I have been erroneously reported. I spoke with 3 different customer service representatives. Each representative asked for my account number (the number was listed on my credit report)..I gave it to them, and... read full review »

I ordered live tomato tree plants from Gardners Choice, Hartford, Michigan in March 06. They cashed my check, and I never received the plants. I've tried calling a number of times, and they do not answer their telephone. I've sent emails and those have gone unanswered also. I checked with the Van Buren County Clerk in Paw Paw, Michigan, and found that they did not renew their business since last October 05. Sounds like a case of fraud, since they actively advertise. read full review »

I am writing to discourage anyone from getting scammed by 'FreeGiftWorld.com' I am your average middle-class consumer who wanted to find a good deal on a DVD box set that I enjoy. After searching the web for cheap prices, I eventually took the bait of 'freegiftworld.com' Here?s How They Get You: 1.) First, you are asked to enter your e-mail address as well as your physical address so they can ship your alleged 'FREE' gift. 2.) Second, you are asked to take a small survey of possible consumer products or services you may be... read full review »

I have been a consumer of Rave hairspray also since as long as I can remember. A few years ago, they changed it (with a bigger nozzle) and too much comes out and makes your hair too wet. This is disaster for someone with naturally curly hair who blows it out straight. Then you spray the new Rave on it and it goes curly again....not good. I sent a complaint then and to my surprise, they changed back to the old BETTER version. They emailed me saying that they were returning to the old because of all of the complaints they were... read full review »

I recently purchased several pieces of furniture from Savon Furniture on Washington Blvd. in Sarasota. The gentleman who sold me the furniture, Phillip, was very friendly and helpful. However, since the purchase my experience with Savon has been akin to a very bad nightmare. This is what has taken place in the last two months: 1) When I bought the furniture in Sarasota I gave Savon my cell phone number (Ithaca, NY, which is my home). The furniture was to be delivered to my father's former home in The Meadows Community. Because he... read full review »

I hate how hard AOL has made it now to download your pictures. They use to have nice Albums that you could decorate. Now you have to drag your pictures to get them in the spot you want to make your Album. UPGRADE my foot. Every time they upgrade something on AOL it is worst. I have had AOL for years, and this picture business is the Worst. Wake up AOL are you are going to be finding yourself at the bottom of the stock market.. AOL You've Got Pictures.... YUCK read full review »

On 05-19-06, Ii purchased a Craftsman LT100 riding lawnmower. I used the mower twice w/o incident. On the evening of 06-19-06, my wife awakened me to tell me that there was a problem with the mower... As the mower had been sitting idle on my carport, I had trouble envisioning what sort of problem there could be. She then informed me that it was leaking gasoline and that the fumes were almost overpowering. I immediately decided that the first order of business was to get the mower away from the house and off of the carport... I reached over and... read full review »

I purchased a pool from Island Recreational, 61 E. Sunrise Highway, and Lindenhurst, NY 11757. They required a $100 deposit to hold the price which I have paid by check and they also required you to join their VIP Shoppers Club Agreement for $100 which is applied to this VIP 'club' which was paid by MC. Also on April 5, I was required to pay the pool in full in the amount of $4720.78 which I paid with my MC. This price including their 'White Glove Installation' which is a 3rd party company they use to install and weekly... read full review »

I am writing this letter in order to complaint and make others aware of the misleading price quotes given by the Travelocity website. Last year I was unfortunate enough to fall prey to this misleading price quotes twice. Both times, I had situations where I was purchasing a airplane ticket last minute, and was on a hurry. I searched their site, and found the tickets that I felt met my price range, and as I purchased the ticket. I later found that the price I paid was $40 to $60 more than what was quoted. By the time I found out about the... read full review »

I contacted Alliance Home Warranty on Tuesday, June 27 to arrange for service of a stovetop that was not working properly. A repair person contacted me and arrived the following morning. He came in and asked if I had been told that they (his company?) didn't usually work on stovetops but he proceeded to check my stove's burners. I explained that the burners sometime ignited and often did not. After a two-minute look at the situation (much in the cursory way that an inexperience person would examine it) he concluded that we needed to replace... read full review »

I joined WOW gym in 2003 and joined my boyfriend also on my credit card in 2004. When I joined wow, I signed a contract and agreed to make payments to ABC financial because that was the company that wow chose to collect membership dues through. ABC financial has scam after scam, and I felt violated by wow since I came to get a gym membership, not intending for wow to give a company like ABC financial the opportunity to continuously scam me by making excess charges to my account. This is what ABC was doing and according to them this was legal... read full review »

This is an addendum to my earlier complaint about Comcast phone service in Montgomery County, Maryland. Since I recorded that complaint, problems have worsened. Comcast has scheduled and failed to keep two appointments, trapping me at home for six hours, to no avail. I have, by this time, spoken with no fewer than 13 customer service or tech reps, a time-consuming business involving countless hours 'on hold.' I am sitting here now, waiting for yet another tech to show up and accomplish the task of exchanging the modem that service... read full review »

In July 1998, we purchased Bruce Traffic Zone Laminate flooring (in a light Maple color) for our kitchen/dining room. Last October (2002) we noticed that the flooring was turning green where the sun shown on it. We had kept a box from the flooring along with our receipt that showed that there is a fifteen (15) year warranty on all residential installations. Usually the store where the flooring was purchased would take care of any warranty issues. In our case the store that we had purchased the flooring from had gone out of business. We had to... read full review »

Brian Patrick, 'The Contractor' entered into a written agreement (dated: May 17, 2002) to install 3 sets of closet doors. Brian Patrick received $1,000.00 (50% of deposit) to intiate work. Charged client the amount of $1,5644.30 for purchase of materials. Brian Patrick stole the materials. Brian Patrick removed a single closet door (old door) from client and never replaced it. He provided false commitments for installing doors and never satisfied the elements of the contract. Brian Patrick information: Address: 1094 Anderson... read full review »

The company (www.bookspan.com) offered me a bookclub membership in 2002 with my agreement to buy (2) books within a year. Initially I had problems paying for the intro offer because they did not accept online payment. Subsequently I bought one book and paid for an advance purchase voucher for the 2nd required book to be bought within a year and then was told my membership was terminated and therefore would not be receiving book offers for which to use the voucher. Ive written several emails to the bookclub and they refuse to... read full review »

ATT Worldnet notified me by mail that ISP (Internet Service Provider) service for all of Puerto Rico (where I live) would be discontinued in Jan 2002. I called the company to cancel my account and ask for a referral to another ISP service. On May 27 2003, I noticed that ATT Worldnet had continued to charge my VISA credit card for monthly service, at the rate of $18.95/month for the ensuing 16 months. I contacted the company by phone (1-800-400-1447), but the supervisor I talked with, Christine, refused to refund my money, even though she... read full review »

I am filing a complaint against the following roofer because of the death traps he and his roofers created. Arnold Check (CFT Enterprises) and his roofers created many hidden problems. The most dangerous were the creation of large holes in the wood sheathing that were hidden by covering them over with shingles. Anyone stepping on these dangerous hidden holes could trip or fall through, causing serious injury or death. Arnold Check and his people also roofed over the fresh air vent for the gas furnace and water heater. This can cause... read full review »

We are what you can consider loyal customers to this store, we bought many different items from this store or one of the stores owned by the same guy. We spent many thousand dollars there since he is almost the only store in town selling furniture. One fateful day we needed a new mattress, of course we went to his store to buy it. There we found the Avalon Pillow Top by Golden Mattress Company. When we got this mattress home it smelled really bad. Off-gassing they call that. So we had it sitting out for 2 days without sleeping on... read full review »

Juliet Homes is trying to settle with TRCC before their ruling is mae. Feb 7th TRCC's Board of Directors will decide to accept Juliet's "Agreed Order" - basically paying the State of Texas $3,500. to keep quiet on their two year investigation. Unhappy Juliet homeowners will be at this public meeting to protest and testify on their horror stories with this builder. It begins at 1:00PM in Austin, Texas. read full review »

We purchased a couch from Easy Life Furniture (www.easylifefurniture.com). The buying experience was pleasant enough, but when it came time for them to deliver the couch, we had a horrific experience with them. Firstly, they tried to jam the couch into the elevator and when it didn't fit they became angry and tried to force me to sign a waiver of liability so if they damaged the couch, I was liable for it. After I refused to do this, they became even more belligerent. I refused delivery of the couch, since they would only bring... read full review »

Over the past four months, we have been desparate to have corrected a bill that was sent out to us regarding our payment to Rogers Cable TV. Services. No one within the company sector could or would not acknowledge that we were overpaying on our account and kept receiving bills in the mail all with different balances that did not concur with our recording system. They admitted numerous times that the billing was wrong but continuously stated 'Pay the bill anyways, or you'll will be disconnected'. (quote unquote). Well guess what... read full review »

The following complaint regards possible fraudulent billing, harassment and threats, and refusal to make repairs and maintenance. We are aware that some problems may exist regarding the post hurricane damages, but as of this date, the problems and excuses are no longer valid. THAT since October 2005 we have attempted to contact COX by email, telephone, and written correspondence to have to have Cable TV service restored back to normal. That on those occasions attempts were made by telephone wait time varied from 20 to over 50 minute... read full review »

Contractors From Hell - Not at the BBB! People Magazine's May 30, 2005, edition awarded the dubious honor of being 'Contractors From Hell' to certain homebuilders, including one from San Antonio and one that is a former member of the Houston Better Business Bureau. The company, Tremont Homes, raised a red flag at the BBB when numerous reports from consumers alleging deceptive and substandard building practices began being filed with the dispute resolution department. The initial response by Tremont Homes was that they were not the... read full review »

This company sends fax listings of vacation package deals. Takes your money and sends nice brochures. But when it's time to arrange a stay, they are non-responsive, they ID your incoming phone calls, and then do not answer your calls. The secretary takes messages, but no one calls us back. We lost $500.00 in purchasing a package and could never get an answer back from an employee. We even sent the Florida Buereau of Regulation and Enforcement a letter but they could do nothing about it. read full review »

This complaint is posted to advise other unsuspecting customers of the fraudulent practices of the business, namely Novelty ID Factory. Their website address Noveltyidfactory.com is operating strictly to obtain monies for non-governmental issued identification cards without delivery of product to the consumer. I placed an order with this business, completed payment, and was promptly responded to by the business, telling me they would take care of my order, having it shipped out immediately. Needless to say, upon non-receipt of the product... read full review »

AARP recomended Generation X as a site for older, handicapped people that like to travel. Generation X recommended 123 Free Travel club. I went to 123 Free Travel web site and signed up on July 1st, 2004 for $189. On July 6th I noticed the small print at the bottom of the web site that said 'restrictions apply'. I clicked on this and found out that to receive these free services I would have to go to specific places & stay in certain hotels for a set amount of time. If I had known this I would not have signed up for the club. I... read full review »

I purchased a HP PSC 1500v All-in-one printer last fall. I now regret purchasing anything made by HP. The paper either jams or won't feed at all. I purchased a 1310i HP printer about 2 years ago and it does the same thing, but nowhere near as often or as bad as the 1500v. I am glad I paid under $100 for each of the printers. I emailed HP tech dept., but as usual, it has been a waste of time. I was told to reset the printer to the factory settings. Who knows why? I didn't see the reason for it, but I did it anyway. It didn't... read full review »

Adams Development Group represented by Gary Bruce Crum contracted to build a new home for us in Butler County, PA in April 2000. In February, 2002 the construction and landscaping are still not completed. Some 20 items still need to be completed. Two contracts have been signed and broken by ADG. All we get are meaningless excuses or no communication at all. Every timeline for completion has come and gone with no end in sight. Bruce Crum FINISH OUR HOUSE!!!! Company details: URL: www.adamsdevelopmentgroup.com Email: [email protected] read full review »

On June 1st, 2006 I placed an order on Homedepot.com. I had also placed other orders with different companies that day that were for bulkier items (like a fridge and an a/c unit) and I received those in a week's time. I kept trying to track my order on Homedepot.com tracking page and for over 2 weeks, it said the same thing. 'Order is being processed in our warehouse'. 14 days after I placed the order, I called their customer service. She didn't know much but put in a request to the warehouse to show was going on and ask that I call back 24-48... read full review »

Ordered Moccasins from 'Save by Mail, Inc.' on May 5, 2006. Check ($11.64) was cashed by said company but no product has arrived. Big colored ad in newspaper magazine but no address on the half of ad I kept. Where the heck are they? Customer in No. California. read full review »

They constantly force the user to upgrade and the support desk says something different every time I call. I have spoken to several people who feel the same. read full review »

We bought this machine 4 years ago from Whiteford Keagy appliance store in Monroe, N.Y. It has already died and there are only three of us in the house with an average amount of laundry. We could get it fixed to the tune of 400 dollars and at that price we might as well buy a new one. I am not unpleased with Whiteford Keagy but GE. It makes one not want to buy American products. I have tried to honor the American companies but this issue irritated me and it will make me look to European brands in the future. Tell America to start making a... read full review »

I received the worst service and treatment (twice!) I have ever received when I walked into this upholstery and fabric store in the upscale town of Darien, CT. The owner announced he was closing an hour early after I'd driven an hour to look at fabrics in this small but overpriced shop. The previous occasion I'd been in this store I had to wait for an hour for a staff member to ask if I needed assistance, and despite the sign in the window that stated 'We welcome walk-ins' I was told that without an appointment I wouldn't be helped or... read full review »

I have been a customer of Blockbuster.Com for 2 years now. I actually have the max account of 8 out at a time for $39.99 a month. In December of 2005 someone jacked my card (the same I use at Blockbuster.com) and opened a new account at Blockbuster.com. So I was being charged $39.99 and 19.99 a month. They also opened an AOL account with the same card in Feb. Unfortunately I didn't notice these charges until late April. I called my bank and closed the card. I called AOL and even though they were a bit of a pain, they did refund me all... read full review »