I placed an order online and it was shipped by UPS. The UPS tracking said that it was put on MY porch but it was not put on MY porch. When I called UPS to report this they acted as if it was my problem. They wanted asked me if I had checked with my family, friends and neighbors. I told them if my family or friends were around and knew anything about the package they would have told me and I am not going to go door to door to check with my neighbors. They then said I would have to fill out paper work in order for UPS to proceed with thi... read full review »

If this helps one person I consider this complaint successful. While shopping for the perfect holiday gift for my nf who loves wine, I found this website and ordered from it. I was promised a delivery time frame of 1 week and it has now been more than 2 weeks and I have not seen my merchandise. I have tracked it online and called the store numerous times. Each time they promise me a delivery date and yet I haven't seen it yet. Do not order from winestuff.com. They have been unresponsive to my emails as well. Save yourself the headache! Trust me. read full review »

HughesNet is undoubtedly the world leader in Internet Access Rip-OFF !!! Well since I transferred from southern California to somewhat of a remote location (the bowels of Mississippi) I was forced to find alternate means of internet access. Having to settle for satellite TV (Direct TV) due to lack of cable access anywhere outside of city limits I was confronted with numerous advertisements about HughesNet's (formerly Direct Way) blazing fast internet service. So assuring their advertisement dollars were not wasted I gave them a call... read full review »

AT&T assigned a bad number to my new home. The number was blocked by MCI for outstanding debts in past years. AT&T said that they would give me a new number, but I would still have to pay the bill for the bad number. I paid $106. 3 weeks later I received another bill for $53 on the bad number. AT&T said it was a bill for a partial month on the bad number. I paid $53. One week later I received another bill from AT&T for $123 for a long distance call made to Thailand and I would have to pay, however, the agent... read full review »

Very Poor Customer Service. I placed an order, paying high charges for "express shipping" (overnight). It has been 11 days, no shipment. The customer service telephone is constantly busy, no answer, all hours of the day. There is no direct email access. There is a "contact us" page to send messages. I have no responses to several of my requests for info. Web site says they are located in Stevens Point, WI. However, directory assistance has no listing for such a company. read full review »

This company operates in a very unethical manner. They promised 0% interest rate in the first year. I asked if this included balance transfers they said yes. I got the checks and paid my other credit card a/c and their check bounced. They said I did not have the right check, which THEY sent me. After paying with the replacement check I got the bill. My interest rate was 24%. They said they considered this a cash advance and that was the reason. I have a credit score above 800. They said I had to have a clean six month record to lower... read full review »

I have mci correctional and when you need to speak to customer service rep you are put on hold for over an hour. This is not a false statement, in one day i spent over three hours trying to pay my bill. The customer reps are not from the usa they are from India and today one from Argentina. They do not want to pay wages to the people who pay for the service they want cheap labor and do not care about their customers. I hate there service so much but the usa gave them a contract where only mci handles any calls made to correctional institutes. read full review »

This review is not so much of the product, but more of Hewlett Packard's Customer Service department, with whom I am extremely disappointed with. We bought an HP Pavilion dv9000t notebook through HP's website and received it in the mail six days ago. It worked fine for a couple of days, and now the notebook won't power up. We tried troubleshooting tips online, we tried chatting with an online technician, and we tried speaking with someone over the phone. All led to no results. We were so disgusted that our notebook which... read full review »

I have talked to them 12-15 times faxed them RX from doctors office 3 times talked to a supervisor 3 times at 877-797-3687 ext 2958 and I am a diabetic who still cant get his prescription filled by this company correctly it has a very bad customer service they wont even call the doctor to see if the RX is correct. Someone is going to get hurt by this company very soon. It's a very difficult company to deal with and has no customer service that acts promptly. read full review »

One of their representative sign me up for Card Holder Security Plan I asked her, "You are saying if "you" Become unemployed" If I am not employed then it will not work for me but she said No It will and Mama you have 30 days money back guarantee to review the papers we will send you. Ok I received that packet after 15 to 20 days. I try to call cardholder security plan on weekend; I came to know I have to call them from Monday through Friday. I just thought if they do not have access for customers for weekends must be 30... read full review »

This Betty Sleep of Carraig Birmans is the representative of the bad cat breeder's listed on this site www.b-pcb.info/bcb2.html. Betty Sleep of Carraig Birmans condones, overlooks & supports its malevolent offspring's, bad business practices & unethical behaviors against consumers & buyer's. Betty Sleep of Carraig Birmans main agenda is: #1. Attempting to salvage their deplorable & wretched reputations as bad pedigree cat breeder's. #2 Betty Sleep of Carraig Birmans does NOT want their deviant... read full review »

My wife and I got scammed in buying a vacation membership in Mexico in 2004. We attended their so called presentation. After the presentation we explained to them that we owned at timeshare else where and couldn't afford double the maintenance fees. They brought in a fellow named Mr. Waller (so called TRADE IN SPECIALIST). He told us that they would PURCHASE our timeshare for X amount of $ and that the proceeds from this transaction would pay for our membership with money to spare and that this transaction would take no longer than... read full review »

I have faxed in several times an authorization to release information from a women who wants to sell me her house and is facing foreclosure. These morons at ASC can't find the authorization and won't let me talk to a supervisor to complain. They say since I am not authorized to talk about the loans, even though I am, they won't let me get this straightened out. Why do I need any kind of authorization to just talk to a supervisor? I am trying to help this women avoid foreclosure and to help the bank not loose money on this loan... read full review »

Bought an Acer model Aspire 9500 laptop PC fully loaded for more than $1950.00USD in March of 2006. Came with 1 year warranty. With better than 50% battery the unit died while I was using it on a recent plane flight, I had an isle seat, no one in seat next to me, unit was being used as per the Acer intended use instructions. Sent the laptop to repair facility. Received voice message on cell today by Acer 12/21/2006 that a gooey substance was found inside and I must pay $449.00USD for repair by tomorrow or else. After many attempt... read full review »

I have paid for a service to download music and the service is not available. No one from the contact numbers provided on their site knows what I am talking about? This company has on my charged my credit card for $43.00. I have called several numbers and no one is able to help me or isn't available. What is up! What can be done? read full review »

For years I functioned on the Verizon land line/DSL combo. Suddenly it dawned on me that the receiver on my home phone didn't even work, so it was time to say goodbye. I called Verizon to see about keeping the Internet and ridding of the land line. "You'll be without the Internet for 21 days," the Verizon customer service rep admonished. "Well then I guess I gotta switch to Time Warner," I threatened. "Okay," responded the Verizon rep. I hung up in a huff, and immediately called Time Warner. To my... read full review »

I feel that AAron's has been very evasive and non-cooperative and the worst thing was that I have been treated rudely. I am 18 years old and this is one of the first purchases I have made and I am very discouraged about the sales department at our local Aaron's store. I had to return my P.C. and it has been gone for repair for over a month and a half. I regret dealing with Aaron's and I am dissaloushioned about the purchasing procedure all together. read full review »

Here are the problems I had with my 2002 Kia Sedona EX: Gas Gauge – After filling up with gas, the gauge immediately moved to half but took about five minutes to move from half to full. It also didn’t read accurately. While driving, it slowly dropped (as would be expected). The problem here was, it showed only 1/2 a tank of fuel when it's really 3/4 full. Trip Computer / Overhead Console – The digital display for the various overhead console functions was wrong. For instance, it showed time as 3:69 p.m... read full review »

Below you will see a string of emails sent to the Enterprise Rent a Car's customer service. Email Number 1 Customer (XXXXXXXXXXXXXXX) 12/15/2006 02:30 PM I am a customer of the Enterprise location on Drake Road in Farmington Hills Michigan. In my opinion I received extremely poor service. I rented a car due to a car accident. I arrive at your location and rented a vehicle. I had the insurance claim number, location of where the car was being repaired, drivers license, and my insurance. About one week into my rental I started to... read full review »

I have worked at this hotel for nearly 2 yrs. And no real improvements have been made since I started. The owners are very cheap and hate to pay for Linen, bedspreads or cosmetic repairs. They have Mold, Spiders and Mice. This is of no real concern to them. If they can do a patch up job or hide the needed repairs they will. We just barely passed our bi-yearly hotel inspection. They pay crumbs to their workers, show little care about them and short change them whenever possible.It is no wonder this place is falling apart at the seams. I am... read full review »

Erickson’s is now in the business of damage control as well as shoddy pool construction and horrific customer service. It seems very odd that consumers would post compliments on a web page dedicated to complaints. Who would even think of doing that?? (Unless the company you did business with approached you and requested it be done.) I’m sure if that was the case, the company behind the request would at least pay them to have a post put on here- yes it costs money. On October 4, 2006 the Service Coordinator in South Daytona asked me... read full review »

I was interested in replacing all of the carpeting on the second level of my home. I had an Empire salesman visit my home to show me some samples. I selected a rather expensive carpet and arranged for installation. I spent an entire day removing furniture, clearing out walk-in closets, etc. in preparation for installation. The day of the scheduled install, a representative from the company called to say that the carpet I selected was not immediately available, but another carpet of even higher quality in a similar color was available. I... read full review »

In December, 2004 my wife and I bought a timeshare from Mayan Palace in San Sose del cabo while it was still "under construction". We chose a 1 bedroom for one week a year for 25 years with an option for an additional week each year if we chose to pay an additional maintenance fee. The price was $ 25,900 USD. I was given $13,000 USD when I traded in a timeshare i had purchased earlier from Pueblo Bonito, Sunset Beach. We paid the balance of $12,964 (a down payment of $3,240 and a balance due of $9,720 in February, 2005. The equity... read full review »

This company employees skilled and experienced movers who work hard and fast. However Windsor overworks their people and moral is very low, the movers are tired and would like to stop (or have someone else take over 2nd shift). So the employees tend to take out their frustration with management policies on the customers, and they can be quite rude. Worse, the job can be fail to be completed and as a customer you can end up with a partial move and lots of extra work to do. Compounding these problems, company policy is to hit customers with... read full review »

Worldwide department store will charge your credit card and never deliver the products. When I tried to reach customer service someone answers then hangs up. They must have caller ID and know which callers they do not want to hear from. After I got suspicious about this company I searched the internet and found numerous complaints on them. The 40 flashlights I ordered were at to good to be true price and it was---they never came but they got their money. read full review »

I have a Best Buy card through HSBC that I have been paying on for 3 years now. I usually pay double what is owed every month. With very little exception, I have paid on time. December of 2005 I switched back from sending checks to electronic payment through my bank. My minimum payment of $19.00 was due on 12/03/05. They state they did not receive my payment until 12/08/05 (I believe they received it, they just did not process). They charged me a late fee of $29.00. For the sake of argument, lets just say that the fee WAS correctly... read full review »

Majestic Innovations, aka Symmetry Direct, has contacted me numerous times. This information is posted on my blog, but since the company has filed a complaint to have it removed from search engines, and from blogger (which is censorship, and un-American) I wanted to also share it here: Majestic Innovations Grand Rapids, MI. This company has repeatedly called and harassed me regarding "full or part time work." However, make no mistake about it, this company is a pyramid scheme. What they will do is call you and ask if you are... read full review »

I purchased a 2004 Passat TDI in July 2005 from VW of America. It was a buyback with claims that the engine did not start, probably due to failure to understand what a glow plug indicator light was all about, or so I assumed. In the last year and a half I have been very pleased with all of the features that the car offered, good milage, reasonable maintenance costs etc. I have had all service done by VW at the local dealership at the intervals stipulated. On December 10, 2006 while driving the service indicator lights came on stating... read full review »

The International Academy of design & Technology is a big rip-off. First of all let me start out by saying that you will not find a job in any of their so called "programs" This is not a real college it is accredited as a TECH school, the teachers are all combined of LOSERS who couldn't make it in the real world. On Portfolio review Employers come out- to OFFER YOU NON PAID INTERNSHIPS. I DID NOT RECEIVE ONE OFFER THROUGH THE ACADEMY. I did not learn anything from the teachers at IADT, I basically bought extra book... read full review »

Received an e-mail from again requesting my Immediate Attention Requested - Reply by 12/20/06. It state's it is from the Division of Unclaimed Funds. It is in a form of a check with the address of Freelotto on it on the upper left side of the check. On the upper right hand side of the check it gives a check number of M98211. It state's pay the amount of 1 Million Dollars and has my name and address on it and is signed by Patrick J. Chambers. This not the only Prize that company has said I have won. Beware people! read full review »

This dealer does not cover any replacement parts (especially catalytic converters, sensors, etc.) that are more than 1 year old. Since my Maxima is now due for a third catalytic converter/sensors at $1,200 (first one replaced at 52K!) third one would be at $1,200 at 82K within 2 years! On-Board Diagnostic Computers are great for making money, they indicate which part is bad (highest prices items) then the service department replaces it. The cause is never investigated. Anyway, I'm no longer a Nissan customer. read full review »

Poor insurance claim service. This company's representatives will lead to provide date of damage (when you are unsure) that will allow them to deny your claim. Their claim for damage period is 30 or 60 days and if you don't get it right, you have to sign an affidavit, get it notarized, send them your bill, along with a picture of your government ID. All to convey you trying to steal $50 (ins fee) for a phone. read full review »

I ordered a pair of gloves online from L.L. Bean and paid an extra $5.00 for gift wrapping. When I received the package today I was a little irked to find that all they did was place the gloves in a L.L. Bean box and wrap a bow around it. I don't think that was worth $5.00. read full review »

Several months ago, I bought an expensive Sears Kenmore high efficiency washer for my wife and four kids. Since then, the washer has had catastrophic failure and every attempt to fix it has resulted in some excuse for more parts. It is going on a month, and my wife, kids, and now sick daughter (with the FLU) are knee deep in laundry because my wife has to run to the Laundry mat while SEARS REFUSES to make this right. There is no indication that this will be fixed ANYTIME SOON. The repairman has even recommended that SEARS replace the... read full review »

I cannot believe how many companies have decided that websites and forums initiated by random people are sufficient modes of customer support. I do love the FAQ sections as they often answer the questions that I have. What do you do when your question is not there? You try to reach customer service. I am a fan of the online customer support and even the emailing option, as I know it is efficient for companies. But why oh why would a company have neither of the services just mentioned? I have a problem with my iPOD Nano and it is not... read full review »

I bought 1000 shares of pre IPO from BLG, Benchmark Literacy Group, ELG, Eagle Literacy Group posed as a legitimate Non-Profit Organization doing credit Repair for consumers. BLG as the marketing arm created a multi-level compensation plan for Independent Reps to sell the service. The company offered stock with plans of expanding the company and it's services and stated to be publicly traded within a year. This company also encouraged Representatives and Investors to recruit other investors to invest and offered preferred stock as a... read full review »

Bestcashrewards.com is an illegal pyramid scheme designed to take money from innocent people. Dan Murhphy, the founder of this site, has a long history of these types of schemes. They usually last a few months or more, then the site goes down after Dan has stolen money from the innocent member. He later pops up at a new location with a new site, promoting yet another MLM scheme. Past attempts include: -Meganets, -Kwikfind.com -your.net -Pickacity.com -bestcashrewards.com These are just a few of Dan's many attempts. read full review »

My Net10 Go phone had 1400+ minutes as of Thanksgiving Day. On the day after Thanksgiving, I tuned it on and found the minutes was reset to 0 minutes and the due date was reset to 00/00/01 and I was not able to make any calls due to the 0 minute. I called the customer line at 1-877-836 2368 and I was on the phone for at least 40-50 minutes talking to the technical rep who had a very heavy accent and it was so frustrating as we don't understand each other and had to repeat things over and over again. She had me enter a series of codes and... read full review »

They offer travel packages money off at local restaurants. They claim I can go online and get a free 25 dollar gift card. There is no site to go to. Value Plus offers gift cards to local fast food joints, rebates at online malls, get a free 25 dollar gift card for signing up, and again no place to go to. I called the 800 # and cancelled both things right away, and asked for a cancellation code for my own safe keeping. He wasn't going to give me one read full review »