LOCATION: United States

Academy Collection Services
February 20, 2007
Received voicemail from very rude man at Academy Collection Services. Tried to return their call and couldnt get an answer so I called their direct line not their 800 number. Talked to a woman that wanted to know the collection guys name (he didnt leave it). I asked for a collection manager several times. Was finally connected to a man that answered 'May I help you?' I insisted on his name, and got "Chuck Ferguson" from him before he asked me to hold and hung up on me. I'm reporting them to the Attorney Generals Office and the Better Business Bureau here in AR. read full review »
Filled under: Business & Finances Location: United States
Comcast Cable TV
February 20, 2007
I have never met such an incompetent bunch of people as Comcast Cable TV. I am forever having to call them to fix their poor service in my North Dallas area. Each time I call it take at least an hour, sometimes two or three before they answer the phone. Try and order a new service and they pick the call immediately! They can never fix the problem without an in-home visit. That just confirms to the technician that I wasn't lying and that the reception is really bad. They then go somewhere to their systems to fix the problems. Why do I... read full review »
Filled under: Lifestyle Location: United States
SuperFoodsRx
February 20, 2007
I have ordered vitamins through Superfoodsrx. I did not like them. I canceled my account. I have been charged well over $120.00 since I canceled. I have not received product for this money. I do not have messages or emails returned. Please do not ever deal with this company. read full review »
Filled under: Services Location: United States
Tiger-Direct / Hisense 42 LCD Tv
February 20, 2007
On 01/05/07 I ordered a 42 inch Hisense LCD HDTV from Tiger-Direct. This TV arrived via UPS on 01/11/07. The problem starts here. The TV had no display, just audio. After several calls to Hisense USA I was directed to contact Tiger Direct for return instructions. I then contacted Tiger Direct and was told that their advertised 30 day return policy was overridden by the manufacturer's warranty. The next instructions from Hisense USA email their service department for return tag. 5 days and 4 emails along with 3 more phone calls later I... read full review »
Filled under: Electronics Location: United States
Chrysler TV Commercial
February 20, 2007
I saw a TV ad for Chrysler on 1/27/07. It aired on ABC, channel 8, WFAA in the Dallas/Fort Worth, Texas area. In the commercial a middle aged man’s old car is replaced with a new luxurious Chrysler. His wife of 27 years, named Agnes, is also replaced with a much younger, sexy beautiful woman very much to the middle aged man’s delight. I am a 46 year old female who has been married for 27 years. No, my name is not Agnes. I believe this commercial mocks marriage, makes light of infidelity, insults older women, undermines the family... read full review »
Filled under: Entertainment Location: United States
Fantasy Inn
February 20, 2007
Attached is an e-mail conversation between myself and the hotel owner. Most of the details are below so I won't repeat them here. After I sent the last reply he called me. Basically he wanted to know why it was not good enough that he was offering a free stay at the hotel. I explained again that we have no intention of returning and in fact want to forget that we ever went there. Then he asked why we didn't just check out, I explained that this happened the morning that we did check out and that we only stayed for one night. When... read full review »
Filled under: Travel Location: United States
New Scooter Center - Black Widow Scooter
February 20, 2007
I bought a Black Widow Scooter from the above company as a Christmas present for my son. The scooter basically fell apart on Christmas Day. Among other things, the seat broke off when my son was riding it, and he fell and was injured. I have tried numerous times to contact them via e-mail, phone calls, 24/7 help line through their website, and have not received one single response. I am attaching my original letter to them. I plan to report them to their local BBB and possibly pursue legal action against them. Originally I was only hoping to... read full review »
Filled under: Automotive Location: United States
Sunbeam Electric Blankets
February 20, 2007
Below is a history of my complaints with Sunbeam: Dear Laura L.: Thank you for your response. As was stated in my first email message to you, the voltage and electricity system here in Taiwan is the same as the USA and Canada. There is no need for a converter. In the event, I have decided what I will do. I will return the defective product to the place of purchase in Vancouver, Canada, on my next visit there. They (The Bay) are a service oriented business and will refund my money and take care of returning the blanket to... read full review »
Filled under: Services Location: United States
Sears - Westerville, OH
February 20, 2007
We had been shopping for a new washer and dryer for quite some time. We decided that we liked the Kenmore High Efficiency washers, but were waiting for a good time to buy. When we went to the store on June 10, we were told about a rebate program happening in the store that day. Consumers would receive a gift card for 10% of the amount of all purchases on June 9 & 10. And there was a 0% financing deal on top of that. So we bought the washer, dryer and pedestals. The salesman printed out our receipt and an additional copy of the receipt... read full review »
Filled under: Services Location: United States
Pogo Pinochle Games
February 20, 2007
I am so disgusted with the Pogo Pinochle games. Half the time I can't get into a game and then my cards won't pop up when I click on them. I just renewed my Pogo membership, but am thinking about cancelling it as it is useless the way it is now. read full review »
Filled under: Entertainment Location: United States
Charlotte Furniture and Appliance - Rochester, NY
February 20, 2007
Charlotte Appliance is located in Charlotte NY. A suburb of Rochester NY. My husband and I gutted our kitchen, right down tot he studs. When it came time to buy appliances we shopped around. But we wanted more than just good price. We wanted good service. Just about everyone we talked to had good things to say about Charlotte Appliance, plus my husband is a kitchen designer, so he knew what was up and where. We went to Charlotte and purchased over $3200 in appliances. A front loading washer and dryer, an LG convection flat top oven, matching... read full review »
Filled under: Electronics Location: United States
Palace Resort in Mexico, Cancun
February 20, 2007
With spring vacation nearing, I would like to warn all American who are traveling to Mexico to stay away from the Mexican Timeshare scam. In our last vacation in the Moon Palace in Cancun Mexico, April 2006, we felt the room was too small. We approach someone at the information desks and asked about the tours and if we could change our room to a suite. She said it is too late to change the room. But, she can show us how a Suite looks like. She was supposed to meet us but passed us to a person that we later found out was a Finance Manager of... read full review »
Filled under: Travel Location: United States
Select Comfort / GE Money
February 20, 2007
You buy a bed, you have no payments no interest for 1 year, but if you don't read the fine print and don't pay it off in full by your promotional due date - by the way they send you a bill after your due date has passed, you have to pay all of the interest you have incurred for an entire year! Of course they send the bill after so people have to pay - this is how they make money - scam, scam, scam. Please don't buy from select comfort & ge money - they will steal your money. Stand up against these companies!! read full review »
Filled under: Home & Garden Location: United States
Walmart Collections Agency
February 20, 2007
Walmart Collections Agency company keeps calling my job regarding the $$ i owe them if i had it i would have paid them. I am in the middle of a bankruptcy. And my husband is out work. The collection agent is calling every 20 minutes and refuses to stop calling and wants to speak to a mgr. or human resource to get my home phone # which i don't have one. My boss gis starting to get angry that this guy doesn't stop calling me at work and so am i. read full review »
Filled under: Business & Finances Location: United States
Bennoti, Inc.
February 20, 2007
While watching TV one evening an ad came on to order coffee machine at a reasonable price. However when I was ordering via telephone - no live person to speak to - I changed my mind because the coffee for the machine was too expensive - so I stated to cancel the entire order. I received the machine and a bunch of coffee - which has not been opened. I have been charged on my charge card. I left a voice message at Bennoti company number listed on the shipping box - but no one calls me. I cannot afford this machine with the high priced coffee... read full review »
Filled under: Services Location: United States
Intuit Turbotax
February 20, 2007
The other day I needed to talk to TurboTax support for help taking advantage of a online discount through bank of America. At the start of the call they ask for your name and email address. That took 12 minutes. They could not listen to the letters I was saying, and say it back to me. My email address is short, 8 characters. I would say each character, say the "as in xxx" after each one, have them repeat it back to me. It took 12 minutes before I gave up and just said, yes, my name is Trabis Oahe. I travel a lot for work, all... read full review »
Filled under: Entertainment Location: United States
Platinum One Marketing
February 20, 2007
I received several phone calls on my cell phone and finally told the guy to remove my name/ph number from his list and he laughed and said I couldn't do that....I hung up on him. Ever since (approx 5 days) I receive calls from the company from 800-266-9420 and noone is there. They call about once an hour. I tried calling that number to complain and the call will not go thru. I want that dang company to stop bothering me, I'm NOT interested in what they have to sell. I looked the number up on the internet and discovered that its a company called Platinum One Marketing out of Florida. Can someone help me with this problem? read full review »
Filled under: Miscellaneous Location: United States
Personal Enhancement Labs
February 20, 2007
I received just this morning another shipment of pills from this company after telling them to stop and also telling them the pills made me violently sick! The first shipment came after ordering a sample from them, then having my bank account number, they were able to withdraw 149.95 from it! What's in the pills anyway? What's with this company that they can't be closed down? I have filed a complaint with my local BBB and also with the one in Oklahoma. Somebody do something!! read full review »
Filled under: Websites Location: United States
ValuePlusOnline
February 20, 2007
$40 cash back Gas rebate was promised when I agreed to look at the info. When info was received gas rebate card was not enclosed, but I was told that I had to apply for the Gas rebate card online. When I attempted to access the site on line, the result was that there is no such website. When I called to advise them that the website could not be accessed, they told me to add: form.html instead of: /40form to the end of the logon site. The website was still not accessible. They advised that they would mail out the application but could not explain why I was unable to access the website. read full review »
Filled under: Entertainment Location: United States
Maytag Performa Washer and Dryer
February 20, 2007
We bought a Maytag Performa a few years ago, maybe 5. For a couple of years now it has continually gone off balance and strangely it does not shut itself off like the other washers we have had in the past. Bang, bang, bang until you get to the washer. The last straw was Saturday night when the water fill switch did not shut off. That’s what we are guessing it was because my husband put clothes in the dryer and started the washer. (I was at a baby shower.) He went back before the dryer had completely cycled to pull clothes out and found... read full review »
Filled under: Lifestyle Location: United States
Villa Cuca Rock Property Management
February 20, 2007
Vacation! There is something about the sound that lifts the spirit. This year, my vacation was to be even more memorable. I was going to Jaco beach Costa Rica. Just imagine a Costa Rica Vacation. We were all looking forward to a warm Christmas vacation with sun, sand, and surf. Needless to say we all looked forward to this trip for quite some time. The first part of our trip we stayed at the Monte Carlo condominiums and the accommodations were fantastic ( www.jacomontecarlo.com). We then moved to Villa Cuca, which we had booked back in August... read full review »
Filled under: Travel Location: United States
Marlboro Cigarettes
February 20, 2007
My complaint is from a consumer point of view. I recently purchased a pack of Marlboro mediums and over half of the cigarettes in it were short on tobacco. One was over a quarter of the way empty. I have been a Marlboro smoker for 12 years and don't want to smoke anything else but this has happened a couple of times to me now. Is there anything that can be done about this to make it right? Thank you. read full review »
Filled under: Services Location: United States
RMCB - Retrieval Masters Creditors Bureau
February 19, 2007
I was sent to this company for non-payment of books I did not receive by Scholastics, Inc. I mailed a check because I could not prove I did not receive these books, and decided just to pay for them instead. After two weeks when my check had not cleared, I called RICA to inquire why and let them know the check had been mailed. The "Customer Service" woman told me that "the mail is slow, so give it a couple more weeks." Today, 2 weeks later, I received a threatening letter stating "Since we have not received... read full review »
Filled under: Business & Finances Location: United States
Office Max
February 19, 2007
I ordered office supplies in August from Office Max - enough to last me for a while. When I opened an Office Max brand Remanufactured Ink CXartridge in December, I soon found it was defective--no yellow ink. I contacted Office Max, requesting a replacement and was refused since I ordered the supplies more than 30 days ago. Whether it's 30 days or 300 days, when I open an ink cartridge, I expect it to be of good quality. Office Max says I had thirty days to "inspect it" for defects. By the way, when I placed my original order... read full review »
Filled under: Services Location: United States
AT & T
February 19, 2007
It all started about five months before my father moved out of his rental due to it being sold. They were sending my father who is a senior citizen bills and mind you he was on the lifeline service plan. His normal bills for years would be no more than 5 or so dollars a month. Around that price. Then he mentioned to me that his bills were getting higher. When I called for my father. We found out some unknown person has put computer related email call charges on his phone bill without his knowledge or consent. Those figures added roughly about... read full review »
Filled under: Services Location: United States
JustJungle.com
February 19, 2007
On 12/6/06, I ordered 3 items online (receipt No. 5482-32075225-6568) as Christmas gifts from “JustJungle.com.” My Visa was charged $92.10 (through PayPal) the following day. It has been almost 8 weeks, and I have yet to receive any of the items I ordered. At first, I thought that the items must be on backorder. My email to JustJungle.com’s customer service on 1/12/07 inquiring as to the status of my order has remained unanswered (see enclosed). I followed up with another email on 2 weeks later 1/24/07, which has also... read full review »
Filled under: Services Location: United States
VirginMobileUSA.com
February 19, 2007
The whole Virgin Mobile Top-Up phones sounded like a great idea for a daily usage with a plan for $ 44.99 giving 400 anytime minutes and unlimited nights and weekends. That was until on the 19th of January, I added a $ 50.00 top-up card earlier than my due date (January 25, 2007) and till this day still cannot use my cell phone. I repeatedly called and talked to several Customer Service Reps which could not do anything because initially the person whom activated my information into the system at time of turning the phone on, put the wrong Vkey... read full review »
Filled under: Services Location: United States
Uhaul / Mark's Auto Repair - Appleton, Wisconsin
February 19, 2007
My husband and I rented a Uhaul truck to move about 25 miles on a Sunday. About 3 hours into having the truck, we noticed that a rear tire was flat. (We had been loading the truck during this time, so we did not notice it right away.) We stopped at numerous gas stations and put several miles on the truck looking for a suitable air compressor to put try to inflate the tire. We had to search through several service stations and even tried to get help at tires repair stations, but they were closed because it was Sunday. In the station where we... read full review »
Filled under: Services Location: United States
Chase BP Credit Cards
February 19, 2007
I am complaining about the “new” BP Card that I was coerced / mislead into getting which replaced the traditional gas card. The new card is a Credit Card full of fees. After 1 late pmt (over Xmas) when mail was late, they reported us to the credit bureaus. This is scummy business practices and we are considering cancelling after patronizing BP for more than 20 years. read full review »
Filled under: Business & Finances Location: United States
Dr. Vaxmonsky
February 19, 2007
I am writing about my experience at Dr. Vaxmonsky's office, located inside Lens Crafters in Prince George's Plaza, on January 28, 2007. I went to Prince George's Plaza last Sunday to get new disposable contact lenses. I was going to another place in the mall but they seemed to be gone due to renovation, so I just walked-in Lens Crafters instead. After a long wait (over 2 hours), I saw Dr. Vaxmonsky, who told me I had a severe cornea infection so that I should not wear contacts at that time. He briefly checked my... read full review »
Filled under: Lifestyle Location: United States
Shark Vaccum HV122
February 19, 2007
I would like to know if there is a store that sells accessories for Shark Vacs instead of ordering accessories on the internet. Thanks Chris read full review »
Filled under: Services Location: United States
Comcast Cable - Atlanta, GA
February 19, 2007
I have been a customer of Comcast for many years none of which have I felt like I have received what I have been paying for, I will attach a series of emails from Comcast customer support: The bottom line here is that with all my effort I am unable to get proper customer support or the correct equipment from Comcast. Dwayne, Your response, ”We would contact our customers in the event of any equipment is not available and reschedule accordingly. You have the option to go by one of our local office to pick up a High... read full review »
Filled under: Entertainment Location: United States
FitnessBlowout.com
February 19, 2007
This company is an online fitness equipment store. They offer what seems to be this great money back guarantee if you are not completely satisfied with an in home 30 day equipment trial, etc. I ordered a treadmill, was talked into a shipping upgrade that I didn't need and then the treadmill was a piece of crap, noisy, squeaky, and when I moved it found plastic shavings and rubber dust apparently from parts rubbing or grinding on each other. I called within the 30 day period and they said they would send a technician out to check it out... read full review »
Filled under: Lifestyle Location: United States
Lincare
February 19, 2007
Lincare is a medical supply company... Sally jo Robbins 877-467-4418 ext 127. is the woman that I had spoke to. I had Aetna health care as a insurance provider. My supplies were covered and back in August of 2006 Lincare had promised me supplies, they said that they shipped them. I called and they had said well it wasn't shipped yet so they will ship them again. I never received them. I called towards the end of August and told them my company was switching insurance providers from Aetna to Independent BC/BS Does Lincare except thi... read full review »
Filled under: Other Location: United States
Urge.com
February 19, 2007
I have a complaint against Urge.com it is a music download company that does not respond back to its customers. I have tried and tried to get them to contact me back about there service I joined but can not get it to do what they said it would. I have been charged for the purchase of music put can not use it the way they implicated it to be. So don't join there service it is a rip off. If any one else has problems with this service please contact me at lilbuddynskipper AT aol.com thank you Pauline this business is located at www.urge.com type business location and detailed complaint. read full review »
Filled under: Entertainment Location: United States
Verizon Broadband Internet Service
February 19, 2007
At the end of September, my wife and I had Verizon broadband installed. Since then we have had many recurrences of the same two problems: not being able to connect to broadband and being dropped once the connection was made. We called Verizon's technical support several times, but each time the problems reoccurred. We have not even contacted Verizon about the the most recent occurrences as we have no confidence they can do anything. At one point, the tech support person did state that we might need to have a technician come and look at... read full review »
Filled under: Services Location: United States
AT&T Long Distance Service
February 19, 2007
AT&T Company. Phone Company Long Distance Service. We used to have the above company as our phone service. Now we have Verizon. I bought a phone card for long distance, a couple of years ago and canceled my long distance. Recently deductions have been taken out of our checking account at Comerica Bank on Norton in Muskegon. I called AT&T to complained and they said they would give me a refund. Then I called Verizon and complained and they said if AT&T kept it up to write the FCC. Since then I have called AT&T 3... read full review »
Filled under: Services Location: United States
Charge Me Later
February 19, 2007
Charge Me Later charging for porno films that i didn't buy or order,... and wouldn't. I am a 60 yr old disabled lady. read full review »
Filled under: Websites Location: United States
Zoom Cell
February 19, 2007
I recently tried to order a cell phone from zoom cell. Upon submitting my payment i kept getting an error message. "Address does not match" my order never appeared to go through and I never received confirmation. However looking at my bank statement 2 minutes later showed that this company charged my card 6 times. Upon trying to resolve this matter the seller could not be contacted. read full review »
Filled under: Electronics Location: United States
The Room Source Furniture / Simmons Beautyrest Mattress
February 19, 2007
Hello my name is Aaron Munoz I purchased a SIMMONS BEAUTYREST mattress from The Room Source furniture store in 2004. The mattress started to fall apart within 6-8 months of use on the mattress so we contacted the ROOM SOURCE about the mattress and they sent someone out right away to inspect the mattress and found it to be defective and replaced the mattress. I dont remember how long the second mattress took to prove it was also defective but I know that it was only a short period of time. Once again we contacted the ROOM SOURCE about the... read full review »
Filled under: Home & Garden Location: United States

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