LOCATION: United States
Academy Collection Services
Received voicemail from very rude man at Academy Collection Services. Tried to return their call and couldnt get an answer so I called their direct line not their 800 number. Talked to a woman that wanted to know the collection guys name (he didnt leave it). I asked for a collection manager several times. Was finally connected to a man that answered 'May I help you?' I insisted on his name, and got "Chuck Ferguson" from him before he asked me to hold and hung up on me.
I'm reporting them to the Attorney Generals Office and the Better Business Bureau here in AR. read full review »
Comcast Cable TV
I have never met such an incompetent bunch of people as Comcast Cable TV. I am forever having to call them to fix their poor service in my North Dallas area. Each time I call it take at least an hour, sometimes two or three before they answer the phone. Try and order a new service and they pick the call immediately!
They can never fix the problem without an in-home visit. That just confirms to the technician that I wasn't lying and that the reception is really bad. They then go somewhere to their systems to fix the problems. Why do I... read full review »
SuperFoodsRx
I have ordered vitamins through Superfoodsrx. I did not like them. I canceled my account. I have been charged well over $120.00 since I canceled. I have not received product for this money. I do not have messages or emails returned. Please do not ever deal with this company. read full review »
Tiger-Direct / Hisense 42 LCD Tv
On 01/05/07 I ordered a 42 inch Hisense LCD HDTV from Tiger-Direct. This TV arrived via UPS on 01/11/07. The problem starts here. The TV had no display, just audio. After several calls to Hisense USA I was directed to contact Tiger Direct for return instructions. I then contacted Tiger Direct and was told that their advertised 30 day return policy was overridden by the manufacturer's warranty. The next instructions from Hisense USA email their service department for return tag. 5 days and 4 emails along with 3 more phone calls later I... read full review »
Chrysler TV Commercial
I saw a TV ad for Chrysler on 1/27/07. It aired on ABC, channel 8, WFAA in the Dallas/Fort Worth, Texas area. In the commercial a middle aged man’s old car is replaced with a new luxurious Chrysler. His wife of 27 years, named Agnes, is also replaced with a much younger, sexy beautiful woman very much to the middle aged man’s delight. I am a 46 year old female who has been married for 27 years. No, my name is not Agnes. I believe this commercial mocks marriage, makes light of infidelity, insults older women, undermines the family... read full review »
2005 Chrysler Town & Country
We purchased 2005 Chrysler town and country, heard intermittent rubbing sounds when backing up since new. I went to Chrysler dealer ( THREE RIVERS CHRYSLER PITTSBURGH, PA.) to have rubbing noise checked as it was getting more frequent van has (13,113 miles).
I was told I needed front rotors turned and new brake shoes and I would have to pay for the service. I contacted Chrysler help line and was told the same thing they do not correct problems after 2 years or 12,000 miles.
My point is, it's apparent this did not happen over... read full review »
New Scooter Center - Black Widow Scooter
I bought a Black Widow Scooter from the above company as a Christmas present for my son. The scooter basically fell apart on Christmas Day. Among other things, the seat broke off when my son was riding it, and he fell and was injured. I have tried numerous times to contact them via e-mail, phone calls, 24/7 help line through their website, and have not received one single response. I am attaching my original letter to them. I plan to report them to their local BBB and possibly pursue legal action against them. Originally I was only hoping to... read full review »
Sunbeam Electric Blankets
Below is a history of my complaints with Sunbeam:
Dear Laura L.:
Thank you for your response.
As was stated in my first email message to you, the voltage and electricity system here in Taiwan is the same as the USA and Canada. There is no need for a converter.
In the event, I have decided what I will do. I will return the defective product to the place of purchase in Vancouver, Canada, on my next visit there. They (The Bay) are a service oriented business and will refund my money and take care of returning the blanket to... read full review »
Sears - Westerville, OH
We had been shopping for a new washer and dryer for quite some time. We decided that we liked the Kenmore High Efficiency washers, but were waiting for a good time to buy. When we went to the store on June 10, we were told about a rebate program happening in the store that day. Consumers would receive a gift card for 10% of the amount of all purchases on June 9 & 10. And there was a 0% financing deal on top of that. So we bought the washer, dryer and pedestals. The salesman printed out our receipt and an additional copy of the receipt... read full review »
Shrinkage
I frequently buy my clothes from Shrinkage stores, however the last few things I have bought have been shrinking, and now I cannot wear them. It is discouraging me from continue to shop there. Have other people had the same problems? I hang my clothes out to dry and then fluff in the dryer once done. read full review »
Charlotte Furniture and Appliance - Rochester, NY
Charlotte Appliance is located in Charlotte NY. A suburb of Rochester NY. My husband and I gutted our kitchen, right down tot he studs. When it came time to buy appliances we shopped around. But we wanted more than just good price. We wanted good service. Just about everyone we talked to had good things to say about Charlotte Appliance, plus my husband is a kitchen designer, so he knew what was up and where. We went to Charlotte and purchased over $3200 in appliances. A front loading washer and dryer, an LG convection flat top oven, matching... read full review »
Palace Resort in Mexico, Cancun
With spring vacation nearing, I would like to warn all American who are traveling to Mexico to stay away from the Mexican Timeshare scam. In our last vacation in the Moon Palace in Cancun Mexico, April 2006, we felt the room was too small. We approach someone at the information desks and asked about the tours and if we could change our room to a suite. She said it is too late to change the room. But, she can show us how a Suite looks like. She was supposed to meet us but passed us to a person that we later found out was a Finance Manager of... read full review »
Select Comfort / GE Money
You buy a bed, you have no payments no interest for 1 year, but if you don't read the fine print and don't pay it off in full by your promotional due date - by the way they send you a bill after your due date has passed, you have to pay all of the interest you have incurred for an entire year!
Of course they send the bill after so people have to pay - this is how they make money - scam, scam, scam. Please don't buy from select comfort & ge money - they will steal your money.
Stand up against these companies!! read full review »
Walmart Collections Agency
Walmart Collections Agency company keeps calling my job regarding the $$ i owe them if i had it i would have paid them. I am in the middle of a bankruptcy. And my husband is out work. The collection agent is calling every 20 minutes and refuses to stop calling and wants to speak to a mgr. or human resource to get my home phone # which i don't have one. My boss gis starting to get angry that this guy doesn't stop calling me at work and so am i. read full review »
Bennoti, Inc.
While watching TV one evening an ad came on to order coffee machine at a reasonable price. However when I was ordering via telephone - no live person to speak to - I changed my mind because the coffee for the machine was too expensive - so I stated to cancel the entire order. I received the machine and a bunch of coffee - which has not been opened. I have been charged on my charge card. I left a voice message at Bennoti company number listed on the shipping box - but no one calls me. I cannot afford this machine with the high priced coffee... read full review »
Intuit Turbotax
The other day I needed to talk to TurboTax support for help taking advantage of a online discount through bank of America. At the start of the call they ask for your name and email address. That took 12 minutes. They could not listen to the letters I was saying, and say it back to me. My email address is short, 8 characters. I would say each character, say the "as in xxx" after each one, have them repeat it back to me. It took 12 minutes before I gave up and just said, yes, my name is Trabis Oahe. I travel a lot for work, all... read full review »
Platinum One Marketing
I received several phone calls on my cell phone and finally told the guy to remove my name/ph number from his list and he laughed and said I couldn't do that....I hung up on him. Ever since (approx 5 days) I receive calls from the company from 800-266-9420 and noone is there. They call about once an hour.
I tried calling that number to complain and the call will not go thru. I want that dang company to stop bothering me, I'm NOT interested in what they have to sell.
I looked the number up on the internet and discovered that its a company called Platinum One Marketing out of Florida.
Can someone help me with this problem? read full review »
Personal Enhancement Labs
I received just this morning another shipment of pills from this company after telling them to stop and also telling them the pills made me violently sick! The first shipment came after ordering a sample from them, then having my bank account number, they were able to withdraw 149.95 from it! What's in the pills anyway? What's with this company that they can't be closed down? I have filed a complaint with my local BBB and also with the one in Oklahoma. Somebody do something!! read full review »
ValuePlusOnline
$40 cash back Gas rebate was promised when I agreed to look at the info. When info was received gas rebate card was not enclosed, but I was told that I had to apply for the Gas rebate card online. When I attempted to access the site on line, the result was that there is no such website. When I called to advise them that the website could not be accessed, they told me to add: form.html instead of: /40form to the end of the logon site. The website was still not accessible. They advised that they would mail out the application but could not explain why I was unable to access the website. read full review »
Maytag Performa Washer and Dryer
We bought a Maytag Performa a few years ago, maybe 5. For a couple of years now it has continually gone off balance and strangely it does not shut itself off like the other washers we have had in the past. Bang, bang, bang until you get to the washer. The last straw was Saturday night when the water fill switch did not shut off. That’s what we are guessing it was because my husband put clothes in the dryer and started the washer. (I was at a baby shower.) He went back before the dryer had completely cycled to pull clothes out and found... read full review »
Villa Cuca Rock Property Management
Vacation! There is something about the sound that lifts the spirit. This year, my vacation was to be even more memorable. I was going to Jaco beach Costa Rica. Just imagine a Costa Rica Vacation. We were all looking forward to a warm Christmas vacation with sun, sand, and surf. Needless to say we all looked forward to this trip for quite some time. The first part of our trip we stayed at the Monte Carlo condominiums and the accommodations were fantastic ( www.jacomontecarlo.com). We then moved to Villa Cuca, which we had booked back in August... read full review »
Marlboro Cigarettes
My complaint is from a consumer point of view. I recently purchased a pack of Marlboro mediums and over half of the cigarettes in it were short on tobacco. One was over a quarter of the way empty. I have been a Marlboro smoker for 12 years and don't want to smoke anything else but this has happened a couple of times to me now. Is there anything that can be done about this to make it right? Thank you. read full review »
AT&T Long Distance Service
AT&T Company. Phone Company Long Distance Service.
We used to have the above company as our phone service. Now we have Verizon. I bought a phone card for long distance, a couple of years ago and canceled my long distance.
Recently deductions have been taken out of our checking account at Comerica Bank on Norton in Muskegon.
I called AT&T to complained and they said they would give me a refund. Then I called Verizon and complained and they said if AT&T kept it up to write the FCC. Since then I have called AT&T 3... read full review »
Sallie Mae Financial Services
I received an email today from sallie mae services stating that they have not received payment on an account #9117317684-1 that I thought was paid since 7-13-06 when I used the last slip in the payment book and did not receive any other payment books or statements on the account. Now, it has been 6 months since a payment has been made on that account. I called the number on the paper that I printed from the email and I had a very difficult time in reaching a real person. I finally reached Natalie but she was difficult to understand due to her... read full review »
Sony 42 Lcd Hd Tv
I purchased this TV in March of 2006. I had a service problem with it two times. I contacted Sony after troubleshooting. I was told to take it to a Sony service dealer. My problem is: The TV is not a year old. Why should I have to take a 42" TV to be repaired when I have not had it long enough for the warranty to expire?
I purchased it, I picked it up, I installed it and now I need to take it to get it serviced. What do I do here?
If I take it anywhere, it should be back to Circuit City to have it replaced.
I talked to Store... read full review »
Macy's Watch Repair - Edison, New Jersey
Macy's Watch Repair, Menlo Park Mall, Edison, New Jersey
I brought my watch to Macy's to be fixed, and it was a disaster. It took longer than they said it would, and then when I got the watch back, it stopped working soon after. I returned to Macy's soon after this to get a refund, was told by the clerk that he needed to speak with his manager about it and he took my watch back, saying that they would call me about it. I never received a call.
A few weeks later I returned to Macy's to collect my refund and my... read full review »
Chase Credit Card
After reading other Chase Credit Card complaints, I am glad I'm not alone, but at the same time, it's sad that Chase has not woken up to their horrible customer service. I'm going to get out of my credit card as soon as I can use or transfer my airline miles.
The poor customer service started in December when I was trying to fix a problem that seemed to lie with my Chase Credit Card online management service. The representative I was speaking with gave me huge attitude and kept telling me something had to be the way it wa... read full review »
Sears Home Central
Do not use Sears Home Central for any home repair work. I contracted with them for an air conditioner in June. The unit was installed after the promised time on the contract which is not actually the complaint.
They promised to obtain the necessary permits which was never done. My uncle had the same problem with them when he had a furnace installed. It has been 6 months and we still are without a permit. We have contacted the Better Business Bureau and they do not seem to care about that either. They have done nothing to solve thi... read full review »
USPS - Indianapolis, IN
We have lived at this address for 26 years. In 2006, our 2005 tax W2s were sent back to our employers. This caused an extended delay in our tax refund and subsequent plans for vacation. In addition, I confirmed with several other companies that our mail, although properly addressed was being returned. I complained repeatedly both to this web site and the post office directly and I was assured that the problem was fixed.
As of this complaint I have confirmed with several family members that 2006 Christmas cards sent to our address had been... read full review »
Heartland Home Finance Home Loan
Heartland Home Finance Inc 1401 Branding Lane Downers Grove Il 60515 In 2004 February 14 my mother age 74 took out a loan for a second mortgage on her home for $87000.00. Her closing cost on this loan were $8149.00. My mother is deceased now she passed away on January 5Th 2007. My wife had contact with this company and they said they would discuss this and contact us at a later date well on Jan 10hh we were contacted by there atty Mr Beck who was very rude to my wife and belligerent. She passed the phone to me and I was treated in the same... read full review »
AOL Dial-Up Service
I can't get Broadband in area. My dial up is so bad it took 45 min to get into 2 web sites I needed to access. Why has AOL been so slow lately? Are they downloading updates or trying to gear-up for Vista? If AOL reads this, will you please go back to your regular service speed... Thanks read full review »
DishNetwork
I wanted to add more channels to my Dishnetwork, I had a very professional and wonderful person (Brian) to our house he told us we needed a new Dish so we could get National Geographic, since our Dish is on the roof it could not be done since we had lots of snow on the roof. We rescheduled for another day, January 29, 2007 another person came to our house he did not introduce himself, he drove a white GMC pick-up truck with no name on it, but what really made me suspicious there was no license plate, not on the front nor on the back, just a... read full review »
A1 Towing
A1 towing in Alexandria on Vine Street, they stole $50 some dollars from my glovebox that was my little brothers money that he told me to hold for him after I dropped him off at work, my center console was all rearranged, they had searched through my car, why I have no idea that is not there job, anyways i called them they were like this driver has been with us 7 years theres no way he would do that, then I asked is there a list of complaints on this driver and they said yeah but denied me the information saying the public cannot have acce... read full review »
RiteBuys.com
I had ordered a camera on Nov. 26th 2006 online using a credit card. I called a week later to determine why my order had not been processed. Unknown to me there is a required confirmation call on the customers part. Finally the order was processed over the phone. My camera arrives on Dec. 10th 2006. I open the package to discover it is the wrong camera, and a refurbished one at that. Their web site claims to sell only new cameras. I look at the order slip that came with the package and it lists the camera I did order and I was charged in full... read full review »
Physical Enhancement Labs, Inc - Thin Tabs
Last week I made a purchase for a free 15 day trial of the thin tabs and all I was to pay was the shipping charge of $4.95. On Saturday I checked my debit card statement online and there was a charge for $149.95 from Thin Tabs that I never authorized. I called the sales number and of course noone has called me back. I want the charge taken off my debit card. The product does not work and I didn't authorize this charge. read full review »
ICON Health & Fitness
Below is not even an explanation. It’s the actual email conversation I had with Icon.
After sending my last response, I sent another email to confirm the information. No reply. No calls. No fax.
Again, I sent another to confirm that they’re going to send the correct ones as they said.
Again, no replies. I just want what I’m due.
ICON Health & Fitness
Customer Service Department
1500 South 1000 West
Logan, UT 84321 read full review »
Wilmington Finance / Morequity
I concur with others who have had bad experiences with Wilmington Finance or their loan servicing division - Morequity. I would not recommend doing business with them. While I was aware of the 3-year prepayment penalty provision when I signed the loan from Wilmington Finance, I did not realize the inconvenience and magnitude of a penalty of 5% of the remaining balance. In our case, the balance is over $200K yielding a penalty of over $10,000! I have other loans with prepayment penalties that are not anywhere near as severe as that. We're... read full review »
Charge Me Later
Charge Me Later charging for porno films that i didn't buy or order,... and wouldn't. I am a 60 yr old disabled lady. read full review »
Zoom Cell
I recently tried to order a cell phone from zoom cell. Upon submitting my payment i kept getting an error message. "Address does not match" my order never appeared to go through and I never received confirmation. However looking at my bank statement 2 minutes later showed that this company charged my card 6 times. Upon trying to resolve this matter the seller could not be contacted. read full review »
The Room Source Furniture / Simmons Beautyrest Mattress
Hello my name is Aaron Munoz I purchased a SIMMONS BEAUTYREST mattress from The Room Source furniture store in 2004. The mattress started to fall apart within 6-8 months of use on the mattress so we contacted the ROOM SOURCE about the mattress and they sent someone out right away to inspect the mattress and found it to be defective and replaced the mattress. I dont remember how long the second mattress took to prove it was also defective but I know that it was only a short period of time. Once again we contacted the ROOM SOURCE about the... read full review »
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